Salesforce is Software-as-a-Service (SaaS) CRM created by Salesforce.com, Inc., a cloud computing company. Salesforce is used for customer relationship management in sales, marketing and customer service.
ScienceSoft leverages its 12-year CRM experience to deliver Salesforce flagship products, including:
Service Cloud is a solution for omni-channel customer service, helping to make customer support quick and efficient.
Marketing Cloud is a marketing automation software, which helps businesses to improve the efficiency of their marketing activities.
Community Cloud is an online social platform for companies to create branded sites connecting customers, employees, and partners with each other.
Financial Services Cloud
Financial Services Cloud is a platform for advisors, personal bankers, telllers, etc., helping them to interact with clients in a personalized and proactive way.
Nonprofit Cloud is a solution helping nonprofits to track and measure their activities in real time, raise more funds, and engage with their constituents better.
Interactive Guided Tours
Watch our guided tours to explore lead and opportunity management, targeted marketing campaigns and preparation to personalized customer outreach.
360-Degree Customer Profile
Lead Management in Sales Cloud
Opportunity Management in Sales Cloud
Email Marketing in Marketing Cloud
Salesforce customers benefit from the CRM by getting:
lead conversion rate
speed of case resolution