Blog

ScienceSoft dwells on how to build effective small business customer service and what software suits the task best.

Meta: Learn about a cloud-native infrastructure and how to utilize its peculiarities to reap the maximum value while migrating to the cloud.

Find out what customer service processes an automated ticketing system can facilitate and what software is up for the task.

An overview of key decisions to establish efficient support models for both enterprise and customer-facing applications.

Learn about the core elements of the enterprise application strategy to answer the business needs for agility, speed, flexibility, and cost-effectiveness.

ScienceSoft explains how CRM software can drive your customer service success and improve support KPIs and presents 3 top CRM platforms.

Learn about cloud migration options for legacy applications and discover best practices for planning a successful application migration project.

Find out how real estate agents can use marketing automation to generate leads, reduce paperwork, and sell more property.

ScienceSoft explains the purpose of a network operations center and describes a multi-tier approach to NOC design.