Managed IT Blog

Implementing AWS Monitoring for Efficient Cloud Management

Learn how to tune the performance of your AWS infrastructure and cloud apps with efficient monitoring: what should be monitored, how to apply monitoring rules, recommended monitoring tools.

AWS Security Issues You Should Watch Out For

Learn about AWS security issues and how to address them: how to solve access control issues with proper identity and access management, how to eliminate improper configuration issues with penetration testing, and more.

Applying Best Practices for AWS Monitoring

Learn how to avoid AWS monitoring issues by applying best practices such as automating tasks, creating cloud monitoring policies, and resolving issues in a timely manner.

Developing Multi-Tier IT Support of Real Value for Employees and Clients

We show how to establish and manage help desk tiers in multi-tier IT support model to ensure that software questions and problems of your employees and clients are addressed quickly and effectively at every IT support level.

Customer’s Guide on Remote Infrastructure Management Services

Weigh up the pros and cons of remote infrastructure management services and choose a relevant vendor with ScienceSoft’s article.

Crafting a Win-Win IT Managed Services Agreement

Puzzling out the complexities of a managed services agreement: core components and potential problem areas.

Making a Choice: Staff Augmentation vs Managed IT Services

ScienceSoft’s managed IT services experts are helping your company to understand the benefits and drawbacks of the two common outsourcing models.

COVID-19 – An update to our clients
In the uncertain time of Coronavirus (COVID-19) outbreak, I want to assure you that ScienceSoft remains fully operational and dedicated to supporting the continuity of our customers’ businesses. Most of ScienceSoft’s employees work remotely, and we’re equipped to provide our services in new conditions, with no impact on the quality of service or communication.
In the uncertain time of Coronavirus (COVID-19) outbreak, I want to assure you that ScienceSoft remains fully operational and dedicated to supporting the continuity of our customers’ businesses. Most of ScienceSoft’s employees work remotely, and we’re equipped to provide our services in new conditions, with no impact on the quality of service or communication.
Stay safe and healthy,
Nikolay Kurayev,
Chief Executive Officer at ScienceSoft