Welcome to our CRM blog!
We have created this space for business owners, sales executives, IT and CRM managers who are keen to get a complete picture of CRM capabilities. Via how-to tutorials and business-oriented CRM articles, we lead you to a better understanding of the potential of building profitable customer relationships and help to efficiently cope with business challenges connected with customer management. Our primary focus is on two powerful solutions – Salesforce and Microsoft Dynamics 365. Stay tuned and turn our expertise into your business benefits!
We kindly invite writers to share their experience and contribute their CRM-related articles to our blog!
Manufacturers tend to concentrate on ways to improve production and leave customer relations out of sight. We explain why and how this careless tactic should be abandoned.
We have a look at help desk software, a useful tool that can help businesses streamline workflow, organize information, and eliminate lengthy manual processes.
We give a quick overview of pros and cons of having a live chat or a chatbot to provide customer support.
We come up with the key distinctive features of complex sales that can be frustrating for sales teams if neglected and bring Salesforce into action to see if it can be effective there.
We not only give an insight into the limitations of Microsoft Dynamics 365/CRM for Outlook but also provide a worthy alternative to it by looking into the features of a smart email tracker, EmailScoop.
Banking CRM is the cornerstone of creating the ideal customer profile.
Need a Salesforce document management solution? To make a good start, take a look at our answers to top 10 questions: What, How, How much, and more.
With the increased attention towards healthcare CRM systems, we are here to review their efficiency in terms of patient acquisition. This time, we focus on Salesforce Health Cloud and detect all its capabilities in attracting new patients to a healthcare organization.
With banking analytics software, banks can predict customer behavior, anticipate future events, and gain new insights that improve cross-selling.