CRM Blog

Looking to implement a CRM solution? Explore the products Microsoft Dynamics 365 has to offer. We provide an overview of Dynamics 365 modules, their key features and costs.

What are the main pros and cons of online and on-premises Microsoft Dynamics CRM solutions? Learn which functions are available in each version and which solution you are likely to choose.

We take a look at the CRM market statistics, consider the benefits of CRM usage and share insights that can help you maximize your sales process efficiency, reach your sales quota, and make your sales teams more productive with CRM.

Find out what Microsoft Dynamics 365 certifications for CRM and ERP products exist, and how having them helps both IT businesses and dedicated specialists.

Are there decent alternatives to Salesforce for your business? We analyze the most prominent Salesforce competitors to help you understand this.

To make the sales process consistent and convenient for both sales managers and reps, consider applying a comprehensive approach to its automation. The article shows the approach reflecting a specific business need and helping both groups of sales professionals.

CRM testing can help you make your CRM popular with employees, handily manage prospects and customers, get accurate CRM analytics, and rule out data loss. Here’re the guidelines for organizing easy CRM testing.

If you’re a Dynamics CRM user, this article will explain what new features and functions Dynamics 365 offers and how you can benefit from migration.

We show how effective Salesforce Marketing Cloud is to handle three email marketing tasks – growing target audience, improving ROI and measuring the performance for ongoing improvement of the marketing strategy.

With significant effects on multiple aspects of the businesses, chatbots have changed the way processes are carried out. This article describes what benefits they can bring to customer service management.