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CRM Blog

Welcome to our CRM blog!

We have created this space for business owners, sales executives, IT and CRM managers who are keen to get a complete picture of CRM capabilities. Via how-to tutorials and business-oriented CRM articles, we lead you to a better understanding of the potential of building profitable customer relationships and help to efficiently cope with business challenges connected with customer management. Our primary focus is on two powerful solutions – Salesforce and Microsoft Dynamics 365.

Stay tuned and turn our expertise into your business benefits!

Microsoft Dynamics 365: a Smart Way to Accomplish a Nonprofit’s Mission
CRM

Microsoft Dynamics 365: a Smart Way to Accomplish a Nonprofit’s Mission

Capabilities of Microsoft Dynamics 365 for nonprofits as described by ScienceSoft, a Microsoft partner since 2008.
Dynamics 365 Customer Portal: Fostering Customer Self-Service with Power Apps
CRM

Dynamics 365 Customer Portal: Fostering Customer Self-Service with Power Apps

Major features of a Dynamics 365 customer portal and why companies need it. By ScienceSoft, Microsoft partner since 2008.
CRM for Nonprofits: A Digital Key to the Success of Your Cause
CRM

CRM for Nonprofits: A Digital Key to the Success of Your Cause

Why nonprofits need CRM software, how it works, and the best systems on the market. By ScienceSoft, in CRM development and consulting since 2008.
CRM for Higher Education: 3 Best Solutions for Higher Achievements
CRM

CRM for Higher Education: 3 Best Solutions for Higher Achievements

Major features, advantages, and the most reliable CRM software for higher education. By ScienceSoft, 14 years in CRM development and consulting.
Construction CRM: A Solid Foundation for Successful Business
CRM

Construction CRM: A Solid Foundation for Successful Business

Key features to look for and best market-available CRM solutions for construction – reviewed by ScienceSoft, in CRM development and consulting since 2008.
Advanced Asset Management with Microsoft Dynamics 365 Supply Chain Management
CRM

Advanced Asset Management with Microsoft Dynamics 365 Supply Chain Management

Key features and benefits of Asset Management for Microsoft Dynamics 365 Supply Chain Management. By ScienceSoft, a Microsoft partner since 2008.
Microsoft Dynamics 365 for Supply Chain Management: Building Intelligent Supply Chains
CRM

Microsoft Dynamics 365 for Supply Chain Management: Building Intelligent Supply Chains

Major features, benefits, and business value of Microsoft Dynamics 365 Supply Chain Management. By ScienceSoft, a Dynamics partner since 2008.
Tips to Improve Customer Service in Schools and Higher Education Institutions
CRM

Tips to Improve Customer Service in Schools and Higher Education Institutions

Learn about the essence of customer service for higher education and schools and customer service skills to increase student enrollment and retention.
Small Business Help Desk Software: Top 3 Platforms to Consider
CRM

Small Business Help Desk Software: Top 3 Platforms to Consider

Discover the top 3 small business help desk software that can serve as ticketing systems for your agents to close more tickets faster.