Find out what Microsoft Dynamics 365 certifications for CRM and ERP products exist, and how having them helps both IT businesses and dedicated specialists.
We analyze the most prominent modern CRMs to help you understand if there are decent alternatives to Salesforce for your business.
We show how to make the sales process consistent and convenient for both sales managers and reps, applying a comprehensive approach to its automation.
CRM testing can help you make your CRM popular with employees, handily manage prospects and customers, get accurate CRM analytics, and rule out data loss. Here’re the guidelines for organizing easy CRM testing.
If you’re a Dynamics CRM user, this article will explain what new features and functions Dynamics 365 offers and how you can benefit from migration.
We show how effective Salesforce Marketing Cloud is to handle three email marketing tasks – growing target audience, improving ROI and measuring the performance for ongoing improvement of the marketing strategy.
With significant effects on multiple aspects of the businesses, chatbots have changed the way processes are carried out. This article describes what benefits they can bring to customer service management.
We provide best practices to make CRM implementation speedy, efficient and within the budget.
Knowing WHY you need sales force automation, WHAT exactly to automate and HOW to benefit from this process are 3 keys for your sales effectiveness.
Manufacturers tend to concentrate on ways to improve production and leave customer relations out of sight. We explain why and how this careless tactic should be abandoned.