CIO Blog

We are happy to welcome you on our CIO blog!

Whether you are an experienced senior IT manager or just a beginner to this role, here you can grab fresh ideas on how to make IT a business driver. We are happy to share our experience in IT consulting, data analytics, Internet of Things and more – from giving general overviews to analyzing complex issues.

Please feel free to bookmark our blog and join online discussions about our CIO-level articles.

Is Big Data Any Good for Manufacturing? Drumroll, Please

As a manufacturer, you’re interested to see what big data can do for you? Then check out these 12 real-life use cases for big data in manufacturing and see a nice and easy guide on how to start your big data action.

Deep Thickets of ServiceNow Implementation – Tamed

ScienceSoft designed a 4-level ServiceNow implementation model to help you harness the richness of ServiceNow’s offering and set your eyes on the functionality you need.

ServiceNow Ticketing – Superfluous or Essential?

If you’re unsure whether ServiceNow should be your ticketing system, see what benefits it can bring and find out whether it can be something your company will really enjoy.

ServiceNow Asset Management: What on Earth Is It and Why Ever Use It?

People often see ServiceNow Asset Management only as a supporting process that doesn’t make much sense on its own. Let’s see why that’s not entirely true.

IoT in Manufacturing: The Ultimate Guide

We provide a detailed overview of the IoT applications that enable industrial digital transformation, as well as explore the benefits and the challenges of applying IoT in manufacturing ecosystems.

Connected supply chain: top questions answered

IoT-driven supply chain management solutions help to mitigate supply chain uncertainty and allow improved monitoring of the locations, statuses and conditions of raw materials, work in progress, and finished goods. In the article, we answer the questions supply chain managers may be concerned about starting a connected supply chain initiative.

How Sales Automation Helps Your Business Advance

Knowing WHY you need sales force automation, WHAT exactly to automate and HOW to benefit from this process are 3 keys for your sales effectiveness.

IIoT and RFID for effective asset management

We shed light on IoT-enabled asset tracking solutions, explore the technologies behind them, look at the benefits, and examine the limitations that may hinder the adoption of asset tracking systems.

Clear the fog: See how Salesforce Case Management upgrades customer service

They say, Salesforce Case Management can solve problems that customer service managers face every day. But can it really? How? Learn all that inside and see if you can find Star Wars references while at it.

Customer service management dressed in Salesforce: Looking good

To handle customer service better, try on the right customer service process with the right software. And what we mean by ‘right’ you can find inside.