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Anastasia Haiduk

Lead Business Analyst, UX and Customer Experience Consultant, ScienceSoft

5 Noteworthy Customer Service Metrics and Ways to Improve Them

Customer Service

5 Noteworthy Customer Service Metrics and Ways to Improve Them

ScienceSoft tells about the customer service metrics worth measuring to spot deficiencies in your customer service and improve your business outcomes.

Boris Shiklo

Chief Technology Officer, ScienceSoft

Microsoft Azure — Your Startup Launch Platform

Azure

Cloud

Startups

Microsoft Azure — Your Startup Launch Platform

Microsoft Azure features a full range of tools to release functional and scalable cloud-native applications. See why Azure capabilities are specifically beneficial for startups.

Alena Madden (Nikuliak)

Senior Business Analyst and Healthcare IT Consultant, ScienceSoft

An Overview of Wireless Patient Monitoring Solutions in Under 4 Minutes

Healthcare IT

An Overview of Wireless Patient Monitoring Solutions in Under 4 Minutes

ScienceSoft’s medical IT consultant shows the typical architecture of wireless patient monitoring solutions, describes popular data transmitting technologies and provides wireless patient monitoring use cases.

Sergey Golubenko

Principal Architect, Productivity Solutions Expert, ScienceSoft

How Technology Ramps Up Productivity of Working from Home

HR

Remote Work

How Technology Ramps Up Productivity of Working from Home

Explore capabilities that technology offers to businesses that have moved to telework and want to maximize work from home productivity of their employees.

Serge Pukhaev

Project Manager, IoT Expert, ScienceSoft

Asset Tracking Software Is Your Solution to Asset Management Challenges

Software Development

Asset Tracking Software Is Your Solution to Asset Management Challenges

Learn how asset tracking software helps address the challenges companies face when monitoring their assets and check how we at ScienceSoft build robust and reliable asset tracking solutions.

Anastasia Yaskevich

Web and Mobile Researcher, ScienceSoft

Why Your Web Project Needs a Mobile-first Design Approach

Design

Why Your Web Project Needs a Mobile-first Design Approach

ScienceSoft explains what the mobile-first strategy is and why mobile-first responsive design offers faster, cheaper and high-quality results.

Anastasia Haiduk

Lead Business Analyst, UX and Customer Experience Consultant, ScienceSoft

How to Improve Customer Service: 3 Fail-Proof Ways

Customer Service

How to Improve Customer Service: 3 Fail-Proof Ways

Find out how to improve your customer service quality and keep your clients happy from this guide by a trusted IT services provider.

Mary Zayats

Head of Technology and Competency Development, Financial IT Principal Consultant, ScienceSoft

Chatbot Development: How to Build and Use Virtual Assistants to Improve Efficiency and Save Money

Software Development

Artificial Intelligence

Chatbot Development: How to Build and Use Virtual Assistants to Improve Efficiency and Save Money

Learn about how to build and use an AI chatbot to cut operational costs and improve the quality of your repeated high-volume interactions with customers or between employees.

Mary Zayats

Head of Technology and Competency Development, Financial IT Principal Consultant, ScienceSoft

4 Recommended Features for Employee Productivity Monitoring Software

HR

Remote Work

4 Recommended Features for Employee Productivity Monitoring Software

Explore key features of effective employee productivity tracking software, such as time tracking, user behavior monitoring, project management, analytics and reporting.
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