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Anastasia Yaskevich

Web and Mobile Researcher, ScienceSoft

Why Your Web Project Needs a Mobile-first Design Approach

Design

Why Your Web Project Needs a Mobile-first Design Approach

ScienceSoft explains what the mobile-first strategy is and why mobile-first responsive design offers faster, cheaper and high-quality results.

Anastasia Haiduk

Lead Business Analyst, UX and Customer Experience Consultant, ScienceSoft

How to Improve Customer Service: 3 Fail-Proof Ways

Customer Service

How to Improve Customer Service: 3 Fail-Proof Ways

Find out how to improve your customer service quality and keep your clients happy from this guide by a trusted IT services provider.

Mary Zayats

Head of Technology and Competency Development, Financial IT Principal Consultant, ScienceSoft

Chatbot Development: How to Build and Use Virtual Assistants to Improve Efficiency and Save Money

Software Development

Artificial Intelligence

Chatbot Development: How to Build and Use Virtual Assistants to Improve Efficiency and Save Money

Learn about how to build and use an AI chatbot to cut operational costs and improve the quality of your repeated high-volume interactions with customers or between employees.

Mary Zayats

Head of Technology and Competency Development, Financial IT Principal Consultant, ScienceSoft

4 Recommended Features for Employee Productivity Monitoring Software

HR

Remote Work

4 Recommended Features for Employee Productivity Monitoring Software

Explore key features of effective employee productivity tracking software, such as time tracking, user behavior monitoring, project management, analytics and reporting.

Tanya Yablonskaya

Ecommerce Industry Analyst, ScienceSoft

Ecommerce Design Trends of 2020 – Is Your Design As Customer-Centric As It Should Be?

Ecommerce

Design

Ecommerce Design Trends of 2020 – Is Your Design As Customer-Centric As It Should Be?

Make use of our top selected ecommerce design trends to achieve a truly personalized web experience and drive conversions.

Irene Mikhailouskaya (Makaranka)

Irene Mikhailouskaya (Makaranka)

Data Analytics Researcher

3 Approaches to Business Intelligence as a Service

Data Analytics & BI

3 Approaches to Business Intelligence as a Service

To show business intelligence as a service from different angles, we consider 3 approaches: when it relies on internal data, on external data, and when a hybrid approach is used.

Anastasia Haiduk

Lead Business Analyst, UX and Customer Experience Consultant, ScienceSoft

5 Actionable Customer Service Insights for Your Startup

Customer Service

Startups

5 Actionable Customer Service Insights for Your Startup

Check this guide on how startups can build customer service to increase customer retention, loyalty, and trust from an established IT support services provider.

Irene Mikhailouskaya (Makaranka)

Irene Mikhailouskaya (Makaranka)

Data Analytics Researcher

Does Your Business Need Data Analytics Outsourcing?

Data Analytics & BI

Does Your Business Need Data Analytics Outsourcing?

We explore data analytics outsourcing – outline the service, look at the advantages that it can bring to businesses, as well as explore the aspects that usually raise concerns.

Marina Chernik

Senior Business Analyst and BI Consultant, ScienceSoft

Self-Service Analytics: When Data ‘Speaks’ to Business Users

Data Analytics & BI

Self-Service Analytics: When Data ‘Speaks’ to Business Users

ScienceSoft shares how self-service analytics adoption can take your data analytics maturity to the next level.