Andrew Repin

Andrew began his IT career in 2010 as a cross-platform application developer and became a Microsoft Dynamics CRM consultant in 2012. He earned a Microsoft Dynamics Customization and Configuration certification, proving his profound knowledge of the platform.

In 2018, Andrew joined ScienceSoft as a CRM consultant specializing in Microsoft Dynamics 365 and Salesforce. He quickly became a key contributor to the company’s evolution, from purely delivering Salesforce and Microsoft Dynamics 365 services to supporting clients through full-cycle CRM digital transformation.

While working at ScienceSoft, Andrew guided B2B and B2C companies through CRM-driven business process optimization and helped them find ways to get the highest possible ROI from implemented solutions. The scope of his CRM consulting activities included analyzing clients’ marketing, sales, and customer service challenges and identifying the most effective tools and strategies to address them.

Andrew promoted new trends and best practices in Microsoft Dynamics 365 and Salesforce across ScienceSoft’s teams. For example, he helped elevate team knowledge of tools like Salesforce Einstein and Dynamics 365 Sales Insights.

During his time at ScienceSoft, Andrew contributed to many successful Salesforce and Dynamics 365 projects, including Salesforce customization for a roofing services provider and Microsoft Dynamics 365 for Marketing customization for a group of companies operating in fashion and hospitality. In those projects, Andrew played a key role in designing custom features, automating business processes, and recommending optimal ways to tailor solutions to clients’ specific needs.

Andrew also shared his experience of working with Microsoft Dynamics 365 and Salesforce through in-depth articles published on ScienceSoft’s blog.

With the right tools at hand, such as Microsoft Dynamics 365 or Salesforce, and a right approach, CRM can bring exceptional value to your clients and make them the center of every business interaction.