At the start of his IT career, Andrew worked as a cross-platform applications developer for 3 years, and became a Microsoft Dynamics CRM consultant in 2012.
Andrew joined ScienceSoft as a Salesforce consultant and became one of the experts driving the company’s expansion from pure Salesforce services’ delivery to taking responsibility for the digital transformation of our clients. He guides B2B and B2C companies through Salesforce-enabled business process optimization and finds ways to get the highest possible Salesforce ROI. The scope of his Salesforce consulting activities includes analyzing business’ marketing, sales, and customer service problems and finding the most optimal ways to solve them with Salesforce.
Andrew has his fingers on Salesforce trends and promotes them among ScienceSoft’s Salesforce team. He currently drives enhancing the team’s knowledge of such products as CPQ and Billing and Salesforce Einstein.
Andrew has contributed to 10+ successful Salesforce projects, including customization for a roofing services provider and integration with SharePoint for a telecom company. Within the projects, Andrew designed the features and automated business processes that required improvement and suggested the most efficient ways of their adjusting to the customers’ business needs.
Andrew explores the latest Salesforce trends and turns valuable insights on the Salesforce technology into comprehensive articles published on ScienceSoft’s Salesforce blog.
Salesforce is not merely a customer database or a tool for business process automation. It’s a strategy that brings exceptional value to customers and makes them the center of every interaction.
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