We can offer more for your digital success

ScienceSoft Global Menu icon Go to ScienceSoft Global

Can't find what you need?

Software QA Process

Setup Plan, Required Team and Cost Factors

Having 33 years of experience in software testing and 20 years of experience in QA consulting, ScienceSoft helps companies establish and maintain an efficient QA process throughout the entire software development lifecycle.

Software QA Process - ScienceSoft
Software QA Process - ScienceSoft

QA Process: the Essence

An effective QA process runs along all stages of software development lifecycle, from requirements gathering to maintenance.

  • QA process setup timing: 2-6 weeks.
  • Key steps: analysis of software requirements and existing QA process, QA process (re)design, software testing, QA process monitoring and improvement.
  • Possible team members: QA consultant, QA manager, testing engineer, test automation engineer.

Are you interested in improving the existing QA process? We invite you to check the QA improvement guide by ScienceSoft’s QA experts.

QA Process Setup Plan

Below, we describe typical steps to implementing a stable and effective QA process. Yet, when it comes to your project, we align the QA process activities with your specific needs.


Analysis of software requirements and existing QA process


QA process (re)design


Software testing


QA process monitoring and improvement

Setup an Efficient QA Process with ScienceSoft

Establishing a QA process from scratch or redesigning the existing one can be an effort- and time-consuming task. In quality assurance since 1989, ScienceSoft knows all QA intricacies and is ready to help you set up an effective QA process.

QA Outsourcing

Entrusting the QA process to ScienceSoft, you get:

  • A pragmatic QA strategy.
  • (Re)designed QA process.
  • End-to-end software testing process (from a test plan and scenarios design to reporting on testing results).
  • Continuous monitoring of QA process efficiency and implementation of improvements.
Outsource QA

QA Consulting

Having doubts where to start with your QA process?ScienceSoft’s QA consultants are ready to help you design a pragmatic QA and software testing strategy and calculate QA process setup costs. We will also provide you with a detailed action plan, a test plan with the optimal test automation share, and recommend the test team structure.

Request a consultation

A real-life project example by ScienceSoft

QA Process Improvement for a Global Provider of Security Audit and Compliance Services

QA Process Improvement for a Global Provider of Security Audit and Compliance Services

ScienceSoft helped improve the Customer’s QA process and migrate its product from Oracle to IBM database on time by creating and implementing an effective QA strategy, providing risk analysis and delivering training materials on software testing for a new IBM testing team.

Typical Roles on a QA Team

The size and composition of the QA team depends on the project’s size and complexity. The following roles are generally present within ScienceSoft’s QA team:

QA Consultant

  • Analyzes software requirements
  • Analyzes the existing QA process, assesses its maturity level.
  • Works out a plan to solve problems in the QA process.
  • Designs a new QA process and its setup plan.
  • Analyzes risks bound to changes in the existing QA process or new QA process setup and creates a risk mitigation plan.

QA Manager

  • Builds QA activities into all SDLC stages and controls their execution.
  • Works out the scope of testing activities.
  • Defines the testing plan and manages testing resources.
  • Controls test design and test execution.
  • Ensures that the planned goals are met and delivered on a daily basis.

QA Test Engineer

  • Writes test cases.
  • Creates test data and executes tests.
  • Reports defects and performs re-testing after the defects are fixed.

QA Automation Test Engineer

  • Writes and executes automated test scripts.
  • Reports and validates that the defects are fixed.

Sourcing Models for QA Process Setup

A QA manager and a QA team are in-house

The whole QA process and project-related documentation are under the customer’s control. However, an in-house QA team may lack experience in establishing a QA process, which entails hiring and training expenses, as well as more time on QA process establishment and implementation.

A QA manager is in-house and a QA team is partially or fully outsourced

Partial or full QA team outsourcing reduces QA implementation expenses. Yet, an in-house QA manager has to be skilled in creating a QA process from scratch or planning and introducing necessary improvements to the existing QA process. In addition, a QA manager should establish an effective communication with an outsourced team to ensure swift and easy cooperation.

A QA manager and a QA team are outsourced

An experienced vendor takes care of the whole QA setup and implementation, which saves QA process setup time and costs. Still, companies should be careful when choosing a QA partner due to security and confidentiality risks.

A reliable vendor should have

A reliable vendor should have:

  • ISTQB-certified professionals on board.
  • Experience in the customer’s industry (e.g. manufacturing, retail, wholesale, healthcare, financial services, telecommunications, etc.).
  • International certifications (e.g., ISO 13498, ISO 27001 or ISO 9001 certificates).


Entrust Your QA to ScienceSoft!

With a portfolio of 700+ testing success stories, ScienceSoft’s team knows all QA ins and outs and is ready to set up a high-quality QA process for your project.

ScienceSoft Recommends: Software for QA Process Automation

As a part of QA activities, ScienceSoft uses the following tools for test automation:



  • Works across major web browsers (Chrome, Explorer, Firefox, Opera, Safari).
  • Runs across multiple operating systems (Windows, Mac, Linux).
  • Selenium Grid enables testing on multiple machines and manage different environments from a central point.
  • Requires good programming skills to install and work with.
  • Lacks advanced reporting capabilities.

Best for

Automated web application testing.



Apache JMeter


  • Used for load and performance testing.
  • Can run on multiple platforms (Linux, Windows, iOS).
  • User-friendly UI: easy to adopt and operate.
  • Ability to test many protocol types: HTTP, HTTPS, POP, IMAP, LDAP, SOAP and FTP.
  • Allows concurrent sampling by many threads and simultaneous sampling of different functions by separate thread groups.

Best for

Automated performance/load testing.





  • Offers plugins for test frameworks like Selenium, Cucumber, Appium, etc.
  • Supports on-demand and scheduled tests.
  • Summarizes test results and displays them as an HTML page.
  • Contains configurations that can be complicated to handle.

Best for

Running automated tests along the CI pipeline.



Cost Factors of QA Process Setup

  • The complexity and number of functional and non-functional software requirements.
  • The need to comply with domain specific certifications and standards.
  • (For QA process redesign) Maturity of the existing QA process that will influence the scope of future QA activities.
  • The QA maturity level you need to achieve.
  • The project timelines, number of iterations, and release schedule.
  • The complexity of test environment and test data.
  • The cost of tools applied (when the QA process is set up by an in-house team).

Need to Estimate QA Implementation Costs?

The costs of QA implementation vary depending on the project. Having experience in 700+ successful QA projects since 2010, ScienceSoft estimates costs of QA process setup specifically for your case.

About ScienceSoft

Founded in 1989, ScienceSoft is a global IT consulting, software development, and QA company headquartered in McKinney, TX, with a corporate presence in the Middle East and Europe. Relying on our 33-year experience in software testing and 20-year experience in QA consulting, we help our clients establish effective quality assurance processes and improve the quality of software. Being ISO 27001 and ISO 9001 certified, ScienceSoft guarantees the security of customers’ data and the high quality of the delivered services. If you need to establish an effective QA process, contact us for more detailed information.