Blog / Banking IT

Key banking CRM features to become customer-centric and create a single customer view

Banking CRM is the cornerstone of creating the ideal customer profile.

How banking software solutions help to overcome banks’ challenges

Explore how banking software solutions can reduce costs, increase customer experience and loyalty, and boost cross-selling.

How to make you mobile banking a competitive weapon

We show how to turn a simple mobile banking app with out-of-the-box functionality into an A-class mobile solution.

How banks can boost cross-selling with predictive analytics

With banking analytics software, banks can predict customer behavior, anticipate future events, and gain new insights that improve cross-selling.

CRM for community banks: An absolute must-have or a waste of money?

Building a customer-focused strategy with banking CRM software, community banks can become more competitive and retain their market share.

How Oracle Banking Payments solution stimulates banks to use APIs

Oracle releases its new API-based Banking Payments solution, anticipating a bright future for Open Banking.

Trend watch: Exploring the potential of chatbot banking

Chatbots have become a new trend in banking software development, drawing close attention from the leading banks.

How to create a single view of the customer with banking software

Banking software solutions for gathering customer data can help to build a customer-centric model across the organization.

Banks need emotion recognition software to increase customer loyalty

Banking software consultants advice using text, voice and image analysis software to interpret customers’ emotions and boost customer loyalty.

2017 banking app satisfaction study: Juggling convenience and security

Apart from considering challenges in mobile banking development, banks should analyze how to increase banking app satisfaction.