IT (Information Technology) Blog - ScienceSoft

Vadim Belski

Head of AI, Principal Architect, ScienceSoft

How to Achieve Vendor Independence in Radiology AI: What to Own, What to Buy, and How to Stay Flexible

Healthcare IT

Image Analysis

Artificial Intelligence

How to Achieve Vendor Independence in Radiology AI: What to Own, What to Buy, and How to Stay Flexible

Learn how large academic medical centers, radiology groups, and specialized hospitals can avoid vendor lock-in in radiology AI.

Jul 3, 2026

Veranika Kavaliova

Help Desk Department Manager, ScienceSoft

Help Desk

Top 5 Automated Help Desk Software to Boost Agents’ Performance and Customer Satisfaction

The expert explains the value of service desk and customer support automation and shares the top 5 help desk automation platforms.

Jun 17, 2026

Hadeel Abu Baker

Senior Healthcare IT & AI Consultant, ScienceSoft

How AI Is Reshaping Revenue Cycle Management: From Denial Prevention to Smarter Billing Operations

Healthcare IT

Artificial Intelligence

How AI Is Reshaping Revenue Cycle Management: From Denial Prevention to Smarter Billing Operations

Hadeel Abu Baker explains AI in revenue cycle management: where it works, how workflows change, and what guardrails need to be in place.

Apr 23, 2026

Mary Zayats

Head of Technology and Competency Development, Financial IT & AI Principal Consultant, ScienceSoft

Q1 2026 Investment AI Trends: GenAI Leads Adoption, Investment Firms Double Down on AI Despite Risks

Investment IT

Finance IT

Artificial Intelligence

Q1 2026 Investment AI Trends: GenAI Leads Adoption, Investment Firms Double Down on AI Despite Risks

Investment firms scale generative AI assistants and prepare for agentic AI rollout. Advisor concerns and integration complexity hamper adoption.

Apr 17, 2026

Hadeel Abu Baker

Senior Healthcare IT & AI Consultant, ScienceSoft

Healthcare IT

AI-First Healthcare Contact Centers in the GCC: Architecture Behind Safe Automation

ScienceSoft shows how to structure scheduling, coverage, messaging, and handoffs into one governed operating layer for safe AI-first patient access.

Apr 16, 2026

Vital Soupel

Senior Insurance IT & AI Consultant, ScienceSoft

Q1 2026 Insurance AI Trends: Agentic AI Becomes Customer-Facing, Distribution Through ChatGPT Sends Broker Stocks Down

Insurance IT

Finance IT

Artificial Intelligence

Q1 2026 Insurance AI Trends: Agentic AI Becomes Customer-Facing, Distribution Through ChatGPT Sends Broker Stocks Down

Insurers scale AI agents, but non-agentic GenAI still leads in production. ChatGPT-based insurance distribution collapses broker stocks.

Mar 31, 2026

Hadeel Abu Baker

Senior Healthcare IT & AI Consultant, ScienceSoft

Q1 2026 Healthcare AI Trends: Agents Can't Keep Up With GenAI, Patients Turn to Chatbots Before Clinicians

Healthcare IT

Artificial Intelligence

Q1 2026 Healthcare AI Trends: Agents Can't Keep Up With GenAI, Patients Turn to Chatbots Before Clinicians

Ambient AI adoption leads in 2026, while agentic AI and broader clinical use cases face slower rollout due to governance and deployment constraints.

Mar 31, 2026

Tanya Yablonskaya

Ecommerce Industry Analyst, ScienceSoft

Ecommerce

Design

The Latest Ecommerce Trends for 2026 – Your Guide in the Fast-Paced Ecommerce Landscape

7 trends in ecommerce to guide you into the kind of experience customers expect in 2026.

Feb 24, 2026

Victor Sachuk

Test Manager and QA Consultant, ScienceSoft

Software Testing & QA

Top Software Testing Trends to Watch For in 2026

We’ve summarized the latest trends in software testing risen due to new technologies and approaches to the development process organization.

Feb 24, 2026