Blog

ScienceSoft provides an overview of intranets vs. extranets, explains the difference between them, and outlines their benefits.

Explore the latest software development trends with statistics and hot use cases on how they transform businesses in almost every industry.

Learn about the essence of customer service for higher education and schools and customer service skills to increase student enrollment and retention.

Learn how a care center can become a virtual hospital leveraging telemedicine, digital therapeutics, and other techs.

ScienceSoft explains how a customer portal can upgrade client support and shares top customer service software to build a customer portal.

ScienceSoft defines an HR portal, shares its key human resources features and examples of use cases as well as explains its difference from employee portals.

ScienceSoft defines what a web portal is, explains its difference from a website, and illustrates 5 types of portals with examples.

Discover the top 3 small business help desk software that can serve as ticketing systems for your agents to close more tickets faster.

Learn about NoSQL databases: their difference from SQL databases, major pros and cons, and the common data models NoSQL stores rely on.

ScienceSoft overviews enterprise help desk software types (ticketing systems, IT service management), key features, and benefits for IT support teams.

Internet of Things (IoT) applications for healthcare: use cases and benefits that make IoT valuable to the healthcare industry.

ScienceSoft overviews tier 2 help desk support: specifics, typical tasks, agents’ qualifications, and the benefits of tier 2 help desk outsourcing.