Blog

Converting Ecommerce Customer Experience for Your Online Business in 5 Steps
CRM

Converting Ecommerce Customer Experience for Your Online Business in 5 Steps

ScienceSoft explains why ecommerce customer experience matters and shares 5 tactics to enhance an online shopping journey on your website.
5 B2B Marketing Software Tools to Consider in 2021
CRM

5 B2B Marketing Software Tools to Consider in 2021

ScienceSoft overviews top software for B2B marketing automation. Learn the tools’ key features, benefits, limitations. Compare the platforms’ prices.
Campaign Management Tools: Software to Improve Your Marketing Results
CRM

Campaign Management Tools: Software to Improve Your Marketing Results

Learn how campaign management software helps with planning, tracking and analyzing marketing campaigns and discover the top 5 tools for marketing campaign management.
Customer Service in Healthcare: Best Practices and Software to Consider
CRM

Customer Service in Healthcare: Best Practices and Software to Consider

ScienceSoft’s customer service expert tells how technology can improve patient experience in and out of hospital and achieve excellent customer service in healthcare.
Top 5 Telemarketing Software to Increase Lead Generation and Conversion
CRM

Top 5 Telemarketing Software to Increase Lead Generation and Conversion

ScienceSoft overviews top telemarketing software for effective outbound calling and cold calling campaigns and its key features, such as auto dialers.
Call Center Optimization: Tips and Software to Consider
CRM

Call Center Optimization: Tips and Software to Consider

ScienceSoft shares best practices of call center workflows and workforce performance and overviews top 3 software for call center or contact center optimization.
Overview of Call Center Software Prices and Key Features
CRM

Overview of Call Center Software Prices and Key Features

ScienceSoft’s customer service expert provides a comparison of cloud-hosted call center software in terms of features, limitations, and pricing.
Top 5 Call Center Automation Platforms to Improve Customer Satisfaction and Increase Agent Engagement
CRM

Top 5 Call Center Automation Platforms to Improve Customer Satisfaction and Increase Agent Engagement

ScienceSoft explains the value of having an automated call center in your company and shares the top 5 contact center automation software.
Why Use All-in-One Marketing Software and What Top Platforms to Choose
CRM

Why Use All-in-One Marketing Software and What Top Platforms to Choose

ScienceSoft covers common features of all-in-one marketing software and shares top 3 all-in-one marketing platforms.
3 Effective CRMs for Insurance Agents: Features and Limitations
CRM

3 Effective CRMs for Insurance Agents: Features and Limitations

See which insurance CRM software provides agents with the necessary tools to meet all insurance agency needs and learn pros and cons of the selected tools.
The Best CRM Finance Solutions: Key Features and Limitations
CRM

The Best CRM Finance Solutions: Key Features and Limitations

Learn what features are important in CRM for financial advisors, and what are the best CRM finance solutions.
Website vs. Web Portal: How Are They Different?
Web Portals

Website vs. Web Portal: How Are They Different?

ScienceSoft provides the main characteristics of a web portal and a website to show the difference between them in practice.