Blog

What’s the Difference Between Intranets and Extranets and How Are They Useful?
Web Portals

What’s the Difference Between Intranets and Extranets and How Are They Useful?

ScienceSoft provides an overview of intranets vs. extranets, explains the difference between them, and outlines their benefits.
2021 Software Development Trends Explained With Benefits and Use Cases
Software Development

2021 Software Development Trends Explained With Benefits and Use Cases

Explore the latest software development trends with statistics and hot use cases on how they transform businesses in almost every industry.
Tips to Improve Customer Service in Schools and Higher Education Institutions
CRM

Tips to Improve Customer Service in Schools and Higher Education Institutions

Learn about the essence of customer service for higher education and schools and customer service skills to increase student enrollment and retention.
Virtual Hospital: Benefits and Use Cases
Healthcare IT

Virtual Hospital: Benefits and Use Cases

Learn how a care center can become a virtual hospital leveraging telemedicine, digital therapeutics, and other techs.
A Customer Portal: Streamlined Service and Reduced Support Costs
Web Portals

A Customer Portal: Streamlined Service and Reduced Support Costs

ScienceSoft explains how a customer portal can upgrade client support and shares top customer service software to build a customer portal.
How Human Resources Portals Influence Employee Performance
Web Portals

How Human Resources Portals Influence Employee Performance

ScienceSoft defines an HR portal, shares its key human resources features and examples of use cases as well as explains its difference from employee portals.
5 Web Portal Examples Your Business Can Learn From
Web Portals

5 Web Portal Examples Your Business Can Learn From

ScienceSoft defines what a web portal is, explains its difference from a website, and illustrates 5 types of portals with examples.
Small Business Help Desk Software: Top 3 Platforms to Consider
CRM

Small Business Help Desk Software: Top 3 Platforms to Consider

Discover the top 3 small business help desk software that can serve as ticketing systems for your agents to close more tickets faster.
NoSQL Databases: Defined and Explained
Data Analytics, Big Data

NoSQL Databases: Defined and Explained

Learn about NoSQL databases: their difference from SQL databases, major pros and cons, and the common data models NoSQL stores rely on.
Enterprise Help Desk Software: Overview
CRM

Enterprise Help Desk Software: Overview

ScienceSoft overviews enterprise help desk software types (ticketing systems, IT service management), key features, and benefits for IT support teams.
Why IoT in Healthcare Becomes a Priority
Internet of Things, Healthcare IT

Why IoT in Healthcare Becomes a Priority

Internet of Things (IoT) applications for healthcare: use cases and benefits that make IoT valuable to the healthcare industry.
How to Establish Effective Tier 2 Help Desk
CRM, Managed IT

How to Establish Effective Tier 2 Help Desk

ScienceSoft overviews tier 2 help desk support: specifics, typical tasks, agents’ qualifications, and the benefits of tier 2 help desk outsourcing.