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How Salesforce change management may reduce change pain

Using any CRM involves changing it to the company’s business needs, and Salesforce is no exception. A good change management plan can help to avoid unwelcomed consequences a change process can possibly entail.

Augment your sales with augmented reality retail apps

We consider the functionality of augmented reality retail apps, such as augmented fitting rooms, item positioning, AR stores, and AR-assisted navigation. Moreover, we discuss AR model creation and app integration with PIM, CRM and an ecommerce solution.

5 trends that can help you reduce app development costs

In the article, we list the ways to make your next app development project less costly.

RFID and IoT: A smart symbiosis for hospital asset tracking and management

RFID and IoT asset tracking helps improve hospital asset management and bring both operational and business benefits for healthcare providers. However, there are also some concerns with adopting these technologies in the healthcare environment.

IIoT and RFID for effective asset management

We shed light on IoT-enabled asset tracking solutions, explore the technologies behind them, look at the benefits, and examine the limitations that may hinder the adoption of asset tracking systems.

AWS Services to build and upscale an IoT architecture

The AWS platform offers a wide range of services to build an IoT solution. We give a quick overview of the AWS approach to IoT and introduce a possible AWS IoT architecture with its benefits and limitations.

Clear the fog: See how Salesforce Case Management upgrades customer service

They say, Salesforce Case Management can solve problems that customer service managers face every day. But can it really? How? Learn all that inside and see if you can find Star Wars references while at it.

Customer service management dressed in Salesforce: Looking good

To handle customer service better, try on the right customer service process with the right software. And what we mean by ‘right’ you can find inside.

Why your manufacturing business secretly needs CRM

Manufacturers tend to concentrate on ways to improve production and leave customer relations out of sight. We explain why and how this careless tactic should be abandoned.

3 enterprise-class Salesforce project examples

Consider our project examples to see the benefits that successful Salesforce implementation brings to enterprises of different domains.