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CRM Blog

Welcome to our CRM blog!

We have created this space for business owners, sales executives, IT and CRM managers who are keen to get a complete picture of CRM capabilities. Via how-to tutorials and business-oriented CRM articles, we lead you to a better understanding of the potential of building profitable customer relationships and help to efficiently cope with business challenges connected with customer management. Our primary focus is on two powerful solutions – Salesforce and Microsoft Dynamics 365.

Stay tuned and turn our expertise into your business benefits!

Advanced Asset Management with Microsoft Dynamics 365 Supply Chain Management
CRM

Advanced Asset Management with Microsoft Dynamics 365 Supply Chain Management

Key features and benefits of Asset Management for Microsoft Dynamics 365 Supply Chain Management. By ScienceSoft, a Microsoft partner since 2008.
By Oleg Khmelkov
Microsoft Dynamics 365 for Supply Chain Management: Building Intelligent Supply Chains
CRM

Microsoft Dynamics 365 for Supply Chain Management: Building Intelligent Supply Chains

Major features, benefits, and business value of Microsoft Dynamics 365 Supply Chain Management. By ScienceSoft, a Dynamics partner since 2008.
By Oleg Khmelkov
Tips to Improve Customer Service in Schools and Higher Education Institutions
CRM

Tips to Improve Customer Service in Schools and Higher Education Institutions

Learn about the essence of customer service for higher education and schools and customer service skills to increase student enrollment and retention.
By Anastasia Haiduk
Small Business Help Desk Software: Top 3 Platforms to Consider
CRM

Small Business Help Desk Software: Top 3 Platforms to Consider

Discover the top 3 small business help desk software that can serve as ticketing systems for your agents to close more tickets faster.
By Veranika Kavaliova
Enterprise Help Desk Software: Overview
CRM

Enterprise Help Desk Software: Overview

ScienceSoft overviews enterprise help desk software types (ticketing systems, IT service management), key features, and benefits for IT support teams.
By Veranika Kavaliova
Top 3 CRM for Real Estate Agents to Improve Their Productivity and Sales
CRM

Top 3 CRM for Real Estate Agents to Improve Their Productivity and Sales

Learn about real estate CRM software specifics and benefits and discover the top 3 CRM systems for real estate agents.
By Andrew Repin
Automotive CRM: A Way to Earn More Loyal Customers for Car Dealers
CRM

Automotive CRM: A Way to Earn More Loyal Customers for Car Dealers

ScienceSoft lists top automotive CRM software for car dealers to automate customer acquisition and retention.
By Andrew Repin
Top 5 Marketing Automation Tools to Increase Lead Conversion
CRM

Top 5 Marketing Automation Tools to Increase Lead Conversion

ScienceSoft overviews marketing automation software: top solutions, the tools’ key features e.g., email marketing, and limitations.
By Andrew Repin
Top 5 Automated Help Desk Software to Boost Agents’ Performance and Customer Satisfaction
CRM

Top 5 Automated Help Desk Software to Boost Agents’ Performance and Customer Satisfaction

ScienceSoft explains the value of service desk and customer support automation and shares the top 5 help desk automation platforms.
By Veranika Kavaliova
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