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CRM Blog

Welcome to our CRM blog!

We have created this space for business owners, sales executives, IT and CRM managers who are keen to get a complete picture of CRM capabilities. Via how-to tutorials and business-oriented CRM articles, we lead you to a better understanding of the potential of building profitable customer relationships and help to efficiently cope with business challenges connected with customer management. Our primary focus is on two powerful solutions – Salesforce and Microsoft Dynamics 365.

Stay tuned and turn our expertise into your business benefits!

Andrew Repin

Business Analyst and CRM Expert

CRM for Nonprofits: A Digital Key to the Success of Your Cause

CRM

CRM for Nonprofits: A Digital Key to the Success of Your Cause

Why nonprofits need CRM software, how it works, and the best systems on the market. By ScienceSoft, in CRM development and consulting since 2008.

Andrew Repin

Business Analyst and CRM Expert

Construction CRM: A Solid Foundation for Successful Business

CRM

Construction CRM: A Solid Foundation for Successful Business

Key features to look for and best market-available CRM solutions for construction – reviewed by ScienceSoft, in CRM development and consulting since 2008.

Denis Zhinko

Denis Zhinko

IT Architect and CRM Expert

Automating the sales process: An approach that works

CRM

Automating the sales process: An approach that works

To make the sales process consistent and convenient for both sales managers and reps, consider applying a comprehensive approach to its automation. The article shows the approach reflecting a specific business need and helping both groups of sales professionals.

Andrew Repin

Business Analyst and CRM Expert

Automotive CRM: A Way to Earn More Loyal Customers for Car Dealers

CRM

Automotive CRM: A Way to Earn More Loyal Customers for Car Dealers

ScienceSoft lists top automotive CRM software for car dealers to automate customer acquisition and retention.

Tanya Yablonskaya

Ecommerce Industry Analyst, ScienceSoft

Converting Ecommerce Customer Experience for Your Online Business in 5 Steps

CRM

Converting Ecommerce Customer Experience for Your Online Business in 5 Steps

ScienceSoft explains why ecommerce customer experience matters and shares 5 tactics to enhance an online shopping journey on your website.

Andrew Repin

Business Analyst and CRM Expert

3 Effective CRMs for Insurance Agents: Features and Limitations

Insurance IT

Finance IT

CRM

3 Effective CRMs for Insurance Agents: Features and Limitations

See which insurance CRM software provides agents with the necessary tools to meet all insurance agency needs and learn pros and cons of the selected tools.

Natallia Babrovich

Financial and Banking IT Consultant and Lead Business Analyst, ScienceSoft

How banks can increase customer retention with appealing loyalty programs

Banking IT

CRM

Finance IT

How banks can increase customer retention with appealing loyalty programs

To create top-notch loyalty programs that increase customer retention, banks should make the right use of the latest technology.

Andrew Repin

Business Analyst and CRM Expert

4 Tips To Make CRM Migration Successful

CRM

4 Tips To Make CRM Migration Successful

Learn why CRM migration can benefit your business and how to carry it out smoothly.

Andrew Repin

Business Analyst and CRM Expert

The Titans’ Battle: CRM On Premises vs. Cloud CRM. Who Wins?

CRM

The Titans’ Battle: CRM On Premises vs. Cloud CRM. Who Wins?

See how on-premises CRM software differs from cloud-based CRM platforms and what market-leading CRM vendors bet on.