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Blog

Andrew Repin

Business Analyst and CRM Expert

Top 5 Call Center Automation Platforms to Improve Customer Satisfaction and Increase Agent Engagement

Customer Service

Top 5 Call Center Automation Platforms to Improve Customer Satisfaction and Increase Agent Engagement

ScienceSoft explains the value of having an automated call center in your company and shares the top 5 contact center automation software.

Andrew Repin

Business Analyst and CRM Expert

Why Use All-in-One Marketing Software and What Top Platforms to Choose

Marketing Automation

Why Use All-in-One Marketing Software and What Top Platforms to Choose

ScienceSoft covers common features of all-in-one marketing software and shares top 3 all-in-one marketing platforms.

Andrew Repin

Business Analyst and CRM Expert

3 Effective CRMs for Insurance Agents: Features and Limitations

Insurance IT

Finance IT

CRM

3 Effective CRMs for Insurance Agents: Features and Limitations

See which insurance CRM software provides agents with the necessary tools to meet all insurance agency needs and learn pros and cons of the selected tools.

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

How banks can increase customer retention with appealing loyalty programs

Banking IT

CRM

Finance IT

How banks can increase customer retention with appealing loyalty programs

To create top-notch loyalty programs that increase customer retention, banks should make the right use of the latest technology.

Andrew Repin

Business Analyst and CRM Expert

4 Tips To Make CRM Migration Successful

CRM

4 Tips To Make CRM Migration Successful

Learn why CRM migration can benefit your business and how to carry it out smoothly.

Andrew Repin

Business Analyst and CRM Expert

The Titans’ Battle: CRM On Premises vs. Cloud CRM. Who Wins?

CRM

The Titans’ Battle: CRM On Premises vs. Cloud CRM. Who Wins?

See how on-premises CRM software differs from cloud-based CRM platforms and what market-leading CRM vendors bet on.

Tanya Yablonskaya

Ecommerce Industry Analyst, ScienceSoft

Why Investment in Magento-ERP Integration Always Pays Off

Ecommerce

Why Investment in Magento-ERP Integration Always Pays Off

We share key benefits of Magento ERP integration and overview ERP solutions widely used in the ecommerce domain.

Alex Bekker

Alex Bekker

Principal Architect, AI & Data Management Expert, ScienceSoft

Data Warehouse: Everything You Need to Know

Data Analytics & BI

Data Warehouse: Everything You Need to Know

What is a data warehouse? - Definition and purpose| DWH vs big data warehouse vs a data lake | DWH trends to consider for your business | DWH pricing

Andrew Repin

Business Analyst and CRM Expert

Overview of CRM Customization Features and Benefits

CRM

Overview of CRM Customization Features and Benefits

Find out which CRM features you can customize and how CRM customization can improve business outcomes.