Conference Talks & Webinars

Over the last few years, ScienceSoft's experts have delivered talks at international healthcare, insurance, and technology events — including World Health Expo (formerly Arab Health) and WHX Tech in Dubai, Insurance Transformation Summit (Boston), OHEC (Muscat), and Crypto Expo (Dubai) — covering practical applications of AI agents, automation, and risk-controlled AI adoption. In addition to conference speaking, our experts also run public webinars.

Below are selected recordings of our experts speaking at industry events and webinars over the past few years.

2026

AI Agents First: Operating Model for Healthcare Contact Centers | Presentation at WHX Dubai 2026

Presentation by Hadeel Abu Baker, Senior Healthcare IT Consultant at ScienceSoft, at WHX Dubai 2026 (formerly Arab Health). Hadeel explains how AI in contact centers can complete patient requests end to end and how the AI-first operating model can improve patient access, reduce manual workload, and scale service quality.

2025

AI Agents for Insurance Claims Fraud Detection | Presentation at ITS 2025

Presentation by Vadim Belski, Head of AI and Principal Architect at ScienceSoft, at the 2025 Insurance Transformation Summit in Boston. Vadim explores how AI agents can streamline claims workflows and support fraud detection.

AI Agents in Healthcare: Communication & Workflow Automation | Webinar

The webinar explores how UAE & KSA healthcare providers can use AI agents to improve patient communication and automate clinical workflows while meeting safety, quality, and cybersecurity requirements. Speakers: Hadeel Abu Baker (Senior Healthcare IT Consultant & Business Analyst) and Vadim Belski (Head of AI & Principal Architect) from ScienceSoft.

AI-Powered Intake & Triage | Presentation at WHX Tech 2025

Presentation by Hadeel Abu Baker, Senior Healthcare IT Consultant at ScienceSoft, at WHX Tech 2025 in Dubai. Hadeel explores how AI agents can transform healthcare operations via self-serve patient intake and intelligent triage and scheduling.

2024

Blockchain-Enabled Smart Contracts for Sustainable Real Estate Transactions | Presentation at Crypto Expo Dubai 2024

Presentation by Peter Manko, Lead Business Analyst, R&D and Presales Consultant at ScienceSoft. Peter speaks about the role of blockchain in the rapidly evolving real estate industry, focusing specifically on the application of smart contracts in the property sales process and the real estate tokenization strategies.