Dynamics 365 Blog

Welcome to our Dynamics 365 blog for business and IT leaders!

We’ve been working with Dynamics 365 since its launch in 2016, and our experience with Microsoft Dynamics CRM goes back to 2008. Here, we share practical insights on how to design, implement, and evolve Dynamics 365 solutions that support real business processes. Our articles focus on real-world challenges — customization, integration, scalability, and user adoption — based on hands-on project experience. If Dynamics 365 is part of your digital roadmap, bookmark this page to make informed, practical decisions.

Oleg Khmelkov

Principal Architect, ERP & CRM Expert, ScienceSoft

Dynamics 365

Web Portals

Dynamics 365 Portals — CRM Extension You Should Consider

Learn about Dynamics 365 Portals and how they can become an effective CRM extension.

Jun 1, 2023

Andrew Repin

Business Analyst and CRM Expert

CRM

Dynamics 365

Microsoft Dynamics 365 Licensing and Pricing

Key license types and detailed pricing options for Microsoft Dynamics 365 products. Reviewed by ScienceSoft, a Dynamics partner since 2008.

Feb 20, 2023

Andrew Repin

Business Analyst and CRM Expert

CRM

Dynamics 365

Microsoft Dynamics 365: a Smart Way to Accomplish a Nonprofit’s Mission

Capabilities of Microsoft Dynamics 365 for nonprofits as described by ScienceSoft, a Microsoft partner since 2008.

Feb 7, 2023

Andrew Repin

Business Analyst and CRM Expert

CRM

Dynamics 365

Dynamics 365 Customer Portal: Fostering Customer Self-Service with Power Apps

Major features of a Dynamics 365 customer portal and why companies need it. By ScienceSoft, Microsoft partner since 2008.

Feb 7, 2023

Oleg Khmelkov

Principal Architect, ERP & CRM Expert, ScienceSoft

Dynamics 365

Advanced Asset Management with Microsoft Dynamics 365 Supply Chain Management

Key features and benefits of Asset Management for Microsoft Dynamics 365 Supply Chain Management. By ScienceSoft, a Microsoft partner since 2008.

Nov 4, 2022

Oleg Khmelkov

Principal Architect, ERP & CRM Expert, ScienceSoft

SCM

Dynamics 365

Microsoft Dynamics 365 for Supply Chain Management: Building Intelligent Supply Chains

Major features, benefits, and business value of Microsoft Dynamics 365 Supply Chain Management. By ScienceSoft, a Dynamics partner since 2008.

Nov 4, 2022

Oleg Khmelkov

Principal Architect, ERP & CRM Expert, ScienceSoft

Power BI

Dynamics 365

Data Analytics & BI

Reporting in Microsoft Dynamics 365 and Power BI: Which Option Should You Choose?

If you’re looking to make the most of your customer data, check our comparison of Dynamics 365 default reporting features and Power BI capabilities.

Jul 17, 2020

Oleg Khmelkov

Principal Architect, ERP & CRM Expert, ScienceSoft

CRM

Dynamics 365

Microsoft Dynamics 365 Integration: an Unmatched Advantage for Your Sales Team

The article dwells on integration options of Microsoft Dynamics 365, which software solutions should be connected to CRM and what benefits it may bring.

May 7, 2020

Oleg Khmelkov

Principal Architect, ERP & CRM Expert, ScienceSoft

Marketing Automation

Dynamics 365

Microsoft Dynamics 365 Marketing Automation: Overcoming the Manual Burden

Explore effective marketing automation with Microsoft Dynamics 365 CRM and see how it can become a valuable asset in setting to rights inefficient marketing processes.

Apr 22, 2020