Insurance IT Blog

Welcome to our Insurance insights hub, designed for professionals facing rapid change across underwriting, claims, and customer servicing.

Here, we examine how insurance organizations and insurtech firms can respond to emerging risks, regulatory demands, and digital-first customer expectations. In insurance IT since 2012, we dissect complex domain challenges and share actionable insights into technologies, processes, and business models that drive efficiency and trust.

Stay with us to explore how insurers can innovate without compromising reliability.

Vadim Belski

Head of AI, Principal Architect, ScienceSoft

Agentic AI for Fraud Detection: Engineering A Solution That Insurers Can Actually Trust

Insurance IT

Finance IT

Digital Transformation

Artificial Intelligence

Agentic AI for Fraud Detection: Engineering A Solution That Insurers Can Actually Trust

With robust safeguards for agentic fraud detection, insurers get accurate scores, fair claim decisions, strong data security, and compliant AI governance.

Nov 26, 2025

Olga Vinichuk

Insurance IT Consultant and Lead Business Analyst, ScienceSoft

Behavior-Based Insurance To Reshape Life & Health Plans. Or Will It?

Insurance IT

Finance IT

Healthcare IT

Behavior-Based Insurance To Reshape Life & Health Plans. Or Will It?

By 2035, at least 60% of health payers will offer some form of behavior-based insurance alongside traditional coverage types, ScienceSoft's research shows.

May 8, 2025

Olga Vinichuk

Insurance IT Consultant and Lead Business Analyst, ScienceSoft

Automating Risk Assessment in Health Insurance: Five Digital Strategies for Various Budgets

Insurance IT

Finance IT

Digital Transformation

Automating Risk Assessment in Health Insurance: Five Digital Strategies for Various Budgets

Discover five digital strategies (with costs) to automate risk assessment in health insurance and pick the one that best fits your transformation budget.

Mar 23, 2025

Stacy Dubovik

Financial Technology and Blockchain Researcher, ScienceSoft

AI Enables Nearly Autonomous Health Insurance Budgeting, But Human Checks Are Still a Must

Insurance IT

Finance IT

Digital Transformation

AI Enables Nearly Autonomous Health Insurance Budgeting, But Human Checks Are Still a Must

AI boosts financial planning accuracy and efficiency, but it shouldn't be an autonomous decision-maker, says Olga Vinichuk at ScienceSoft.

Feb 19, 2025

Stacy Dubovik

Financial Technology and Blockchain Researcher, ScienceSoft

Still Budgeting Health Insurance in Spreadsheets? Here's a More Effective Tech Stack

Insurance IT

Finance IT

Digital Transformation

Still Budgeting Health Insurance in Spreadsheets? Here's a More Effective Tech Stack

Explore specialized budgeting solutions that help health insurers create and adjust budgets 65–80% quicker and boost the FP&A team's productivity by 40–80%.

Feb 19, 2025

Stacy Dubovik

Financial Technology and Blockchain Researcher, ScienceSoft

Fully Digital Insurance Is Already Here. See How It Boosts Sales, Underwriting, and Claims

Insurance IT

Finance IT

Digital Transformation

Fully Digital Insurance Is Already Here. See How It Boosts Sales, Underwriting, and Claims

Many talk digital transformation in insurance these days, but it’s hard to find case studies supported by concrete results. Here are three real stories.

Jan 24, 2025

Olga Vinichuk

Insurance IT Consultant and Lead Business Analyst, ScienceSoft

Software Can Cut Costs for Health Insurers — But Watch Out for TCO Overruns

Insurance IT

Finance IT

Healthcare IT

Software Can Cut Costs for Health Insurers — But Watch Out for TCO Overruns

Health insurance automation can help reduce operational costs without cutting staff, but software TCO may become a new budget drain if not managed well.

Dec 7, 2024

Olga Vinichuk

Insurance IT Consultant and Lead Business Analyst, ScienceSoft

A Journey to Smart Underwriting in Health Insurance: How to Start with Confidence

Insurance IT

Finance IT

Healthcare IT

A Journey to Smart Underwriting in Health Insurance: How to Start with Confidence

Health insurers chase intelligent underwriting, but it‘s a high-hanging fruit. Here are win-win strategies and tools to start an AI journey with confidence.

Oct 18, 2024

Olga Vinichuk

Insurance IT Consultant and Lead Business Analyst, ScienceSoft

Boosting Customer Experience in Health Insurance: Can You Escape AI?

Insurance IT

Finance IT

Healthcare IT

Boosting Customer Experience in Health Insurance: Can You Escape AI?

For health insurance customer experience, AI is gradually turning from a luxury into a necessity, ScienceSoft’s lead insurance IT consultant says.

Sep 21, 2024