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Veranika Kavaliova

Help Desk Department Manager, ScienceSoft

5 Effective Tips to Boost Mobile App Customer Support

Help Desk

5 Effective Tips to Boost Mobile App Customer Support

ScienceSoft’s Help Desk Manager shares valuable tips to improve customer support of mobile apps.

Monique Danao

Why This Recession Could Be the Biggest Break for Your Ecommerce Business

Ecommerce

Why This Recession Could Be the Biggest Break for Your Ecommerce Business

We predict the economic downturn to offer big opportunities for your ecommerce business.

Oleg Khmelkov

Principal Architect, ERP & CRM Expert, ScienceSoft

Building Your Custom CRM: How to Secure Best-Suited Software for Your Business

CRM

Building Your Custom CRM: How to Secure Best-Suited Software for Your Business

Learn how to build a custom CRM software solution to fully adhere to your business needs.

Anastasia Haiduk

Lead Business Analyst, UX and Customer Experience Consultant, ScienceSoft

Improve Your Customer Service: How a Bot Increases the Support Quality

Artificial Intelligence

Customer Service

Improve Your Customer Service: How a Bot Increases the Support Quality

Learn how the implementation of a chatbot may positively impact your customer service and its support capabilities.

Tanya Lebedzeva

Vice President of Strategy, ScienceSoft

Building an Open API for Smoother Workflows and Closer Connections with Your Partners and Customers

Software Development

Building an Open API for Smoother Workflows and Closer Connections with Your Partners and Customers

Learn the potential of modern open APIs and check best practices for building them in our new blog post.

Anastasia Haiduk

Lead Business Analyst, UX and Customer Experience Consultant, ScienceSoft

How AI Changes Customer Service

Artificial Intelligence

Customer Service

How AI Changes Customer Service

Find out how artificial intelligence (AI) builds up success in customer service and explore trending AI use cases in customer service.

Veranika Kavaliova

Help Desk Department Manager, ScienceSoft

5 Easy-to-Follow Tips to Improve Customer Support

Help Desk

5 Easy-to-Follow Tips to Improve Customer Support

ScienceSoft’s Help Desk Manager shares useful practices for improving customer support.

Tanya Yablonskaya

Ecommerce Industry Analyst, ScienceSoft

How a Mobile Ecommerce App Can Make Your Business a Mobile Success

Ecommerce

Mobile Apps

How a Mobile Ecommerce App Can Make Your Business a Mobile Success

Follow the trend for mobile shopping with a branded mobile app or leverage the capabilities of ecommerce platforms for a mobile-optimized website experience.

Oleg Khmelkov

Principal Architect, ERP & CRM Expert, ScienceSoft

Reporting in Microsoft Dynamics 365 and Power BI: Which Option Should You Choose?

Power BI

Dynamics 365

Data Analytics & BI

Reporting in Microsoft Dynamics 365 and Power BI: Which Option Should You Choose?

If you’re looking to make the most of your customer data, check our comparison of Dynamics 365 default reporting features and Power BI capabilities.
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