IT (Information Technology) Blog - ScienceSoft

Veranika Kavaliova

Help Desk Department Manager, ScienceSoft

Infrastructure Management

Network Operations Center: Definition and Top 4 Best Practices

Find out what a Network Operations Center is and how to carry out effective NOC management.

Aug 14, 2020

Tanya Yablonskaya

Ecommerce Industry Analyst, ScienceSoft

Ecommerce

Design

What Makes for a Converting Ecommerce User Interface

Ecommerce user interface is a place where customers interact with your online store. The UI principles we share will help you engage and convert them better.

Aug 8, 2020

Tanya Bessonova

Test Manager and QA Consultant, ScienceSoft

Software Testing & QA

A Winning Strategy for Software Product Testing

ScienceSoft shares the testing strategies for software product companies to implement in order to present a quality product to the market fast.

Aug 7, 2020

Boris Shiklo

Chief Technology Officer, ScienceSoft

Internet of Things

The Value IoT Holds for Telecoms

See the value of the Internet of Things for the telecommunications industry and learn how it helps solve customer retention and revenue generation challenges.

Aug 5, 2020

Andrew Repin

Business Analyst and CRM Expert

CRM

Manage Customer Relationships with B2B CRM to Win More Revenue

B2B CRM and how it helps to manage customer relationships with the examples of different CRM systems fully fit for the task.

Aug 3, 2020

Veranika Kavaliova

Help Desk Department Manager, ScienceSoft

Help Desk

5 Effective Tips to Boost Mobile App Customer Support

ScienceSoft’s Help Desk Manager shares valuable tips to improve customer support of mobile apps.

Jul 31, 2020

Monique Danao

Ecommerce

Why This Recession Could Be the Biggest Break for Your Ecommerce Business

We predict the economic downturn to offer big opportunities for your ecommerce business.

Jul 29, 2020

Oleg Khmelkov

Principal Architect, ERP & CRM Expert, ScienceSoft

CRM

Building Your Custom CRM: How to Secure Best-Suited Software for Your Business

Learn how to build a custom CRM software solution to fully adhere to your business needs.

Jul 27, 2020

Anastasia Haiduk

Lead Business Analyst, UX and Customer Experience Consultant, ScienceSoft

Artificial Intelligence

Customer Service

Improve Your Customer Service: How a Bot Increases the Support Quality

Learn how the implementation of a chatbot may positively impact your customer service and its support capabilities.

Jul 27, 2020