IT (Information Technology) Blog - ScienceSoft

Veranika Kavaliova

Help Desk Department Manager, ScienceSoft

Help Desk

3 Effective Customer Support Tips to Borrow from SaaS Companies

Find out how to upgrade your customer support with best practices from leading SaaS businesses.

Jun 30, 2020

Tanya Yablonskaya

Ecommerce Industry Analyst, ScienceSoft

Ecommerce

Design

Examples of Bad Website Design that Would Make Customers Leave Your Ecommerce Store

Study the examples of problems that poor website design can invoke and learn to avoid bad practices in website design.

Jun 30, 2020

Tanya Yablonskaya

Ecommerce Industry Analyst, ScienceSoft

Ecommerce

Design

Payment Page Design – How Improved UI Encourages Your Clients to Purchase

ScienceSoft shares UI design tips for a converting payment page that will be effective both for page templates and custom design.

Jun 30, 2020

Veranika Kavaliova

Help Desk Department Manager, ScienceSoft

Help Desk

Customer Service

Customer Service vs. Customer Support: How Are They Different

ScienceSoft’s help desk manager explains the difference between customer service and customer support.

Jun 30, 2020

Andy Lipnitski

IT Director and Principal Architect, ScienceSoft

Infrastructure Management

Advantages of Microsoft Azure and Reasons to Opt for It

Benefits of Microsoft Azure you can leverage when choosing a cloud platform. Well-grounded reasons by a Microsoft Gold Partner and AWS Select Consulting Partner.

Jun 30, 2020

Andy Lipnitski

IT Director and Principal Architect, ScienceSoft

Infrastructure Management

Azure

Cloud

Microsoft Azure – Cloud Cradle for Your Small Business

See ScienceSoft’s digest of Microsoft Azure benefits that may become decisive for small businesses’ cloud transformation.

Jun 30, 2020

Marina Chernik

Senior Business Analyst and BI Consultant, ScienceSoft

Data Analytics & BI

Self-Service Business Intelligence: Drive Your Company’s Success

ScienceSoft shares which components a self-service BI solution should support and what tools enable intuitive business intelligence reporting.

Jun 29, 2020

Serge Pukhaev

Project Manager, IoT Expert, ScienceSoft

Fleet Fuel Management Software: an Overview of Features and Deployment Costs

Fleet Management

Transportation & Logistics IT

Fleet Fuel Management Software: an Overview of Features and Deployment Costs

Learn features worth to be implemented in a fleet fuel management system and explore fleet management software from the perspective of its implementation costs.

Jun 29, 2020

Veranika Kavaliova

Help Desk Department Manager, ScienceSoft

Customer Service

How Customer Service Desk Drives Your Customer Service Success

ScienceSoft’s help desk manager explains how the customer service desk improves your communication with customers, case management and promotes customers’ self-support.

Jun 26, 2020