Salesforce Blog

Hello and welcome to our Salesforce blog!

We are keen to bring our knowledge and practical expertise of Salesforce to you. A provider of CRM services for 15 years, ScienceSoft knows the needs and challenges of businesses in the field of customer relationship management.

Preparing the content, we focus on business owners, sales and marketing leaders as well as IT managers, and outline business problems that can be solved with Salesforce’s key functionality. With every Salesforce article, you will dive deeper in the potential of this smart CRM platform and learn to employ it for business benefits.

Bookmark this page and don’t miss the updates!

Karina Dalhunova

Salesforce Consultant and Business Analyst

Salesforce

Salesforce-ERP integration: Revealing benefits and 5 fruitful use cases

By integrating Salesforce with your ERP system, you can open up new opportunities of cross-departmental cooperation as well as offer timely and more personalized customer communication.

Apr 2, 2018

Karina Dalhunova

Salesforce Consultant and Business Analyst

Salesforce

How to create a complete customer profile in Salesforce

We share traditional components and secret ingredients of building complete customer profiles in Salesforce.

Mar 20, 2018

Darya Yermashkevich

Salesforce

Salesforce performance stability: expert shows how to land it

Do you experience problems with Salesforce performance, which negatively affects your workflow? Read the interview with a senior Salesforce-certified developer to know how to achieve Salesforce performance stability and ensure smooth communication with customers.

Feb 16, 2018

Karina Dalhunova

Salesforce Consultant and Business Analyst

Salesforce

Salesforce contact management: tips and ideas for effective customer communication

With Salesforce contact management, you can start putting your contacts to work.

Feb 12, 2018

Karina Dalhunova

Salesforce Consultant and Business Analyst

Salesforce

Salesforce account management: Best practices for effective customer communication

Using Salesforce best practices for effective account management, you can significantly improve your sales reps’ effectiveness and increase the quality of communication with the customer.

Jan 24, 2018

Darya Yermashkevich

CRM

Salesforce

Salesforce document management: Top 10 questions answered

Need a Salesforce document management solution? To make a good start, take a look at our answers to top 10 questions: What, How, How much, and more.

Jan 11, 2018

Darya Yermashkevich

SharePoint

Salesforce

Pros and cons of using Files Connect for Salesforce integration with SharePoint

Find out whether Salesforce Files Connect is enough for your SharePoint integration project.

Dec 5, 2017

Karina Dalhunova

Salesforce Consultant and Business Analyst

Salesforce

Salesforce Price Books: tips and useful approaches for effective sales

To make the most of Salesforce Price Books, companies should know various tips for effective Price Book management and apply them in practice.

Nov 30, 2017

Karina Dalhunova

Salesforce Consultant and Business Analyst

Salesforce

How to customize your Salesforce Opportunity Stages in 5 steps

Using custom Salesforce opportunity stages, companies can increase their pipeline visibility and more accurately predict future revenue streams.

Nov 1, 2017