Salesforce Blog

Hello and welcome to our Salesforce blog!

We are keen to bring our knowledge and practical expertise of Salesforce to you. A provider of CRM services for 15 years, ScienceSoft knows the needs and challenges of businesses in the field of customer relationship management.

Preparing the content, we focus on business owners, sales and marketing leaders as well as IT managers, and outline business problems that can be solved with Salesforce’s key functionality. With every Salesforce article, you will dive deeper in the potential of this smart CRM platform and learn to employ it for business benefits.

Bookmark this page and don’t miss the updates!

Denis Zhinko

IT Architect and CRM Expert

Salesforce

Customer service management dressed in Salesforce: Looking good

To manage customer service better, try on the right process with the right software. And what we mean by ‘right’ you can find by following the link.

Oct 2, 2018

Denis Zhinko

IT Architect and CRM Expert

Salesforce

3 Enterprise-Class Salesforce Project Examples

Consider our project examples to see the benefits that successful Salesforce implementation brings to enterprises of different domains.

Sep 24, 2018

Denis Zhinko

IT Architect and CRM Expert

CRM

Salesforce

How to win more deals in complex sales with Salesforce

We come up with the key distinctive features of complex sales that can be frustrating for sales teams if neglected and bring Salesforce into action to see if it can be effective there.

Aug 24, 2018

Denis Zhinko

IT Architect and CRM Expert

Salesforce

Salesforce downtime: what to expect and how to prepare

Let’s delve into the subject and see what steps you can take in order to survive Salesforce downtime with minimum losses.

Jun 19, 2018

Denis Zhinko

IT Architect and CRM Expert

Salesforce

Salesforce adoption problems and how to solve them

Poor user adoption can bring all efforts for the successful Salesforce rollout to nothing. However, this problem is not unsolvable in case of implementing a solid adoption strategy.

Jun 18, 2018

Denis Zhinko

IT Architect and CRM Expert

Salesforce

Adopting Salesforce Sales Cloud to solve sales manager challenges

The functionality of Salesforce Sales Cloud equips sales managers with efficient automated tools to solve their challenges and increase sales productivity.

May 23, 2018

Denis Zhinko

IT Architect and CRM Expert

Internet of Things

Salesforce

Salesforce IoT Cloud: benefits and limitations

Salesforce IoT Cloud turns the big data coming from customers’ connected things into meaningful insights helping to optimize products and services and discover new effective business models. Nevertheless, there are some points of concern that may hamper the adoption of Salesforce IoT Cloud.

Apr 25, 2018

Denis Zhinko

IT Architect and CRM Expert

Internet of Things

Salesforce

Safe & Sound: what Salesforce has for your smart city?

Salesforce for smart city offers a number of components that are well integrated to one another and contributes to a smarter and safer urban environment.

Apr 20, 2018

Tanya Yablonskaya

Ecommerce Industry Analyst, ScienceSoft

Salesforce

Ecommerce

Magento plus Salesforce equals top-notch customer management for ecommerce

Let’s look deeper in Salesforce and explore what solutions and integration options it offers to Magento-based ecommerce businesses.

Apr 19, 2018