Salesforce Blog

Hello and welcome to our Salesforce blog!

We are keen to bring our knowledge and practical expertise of Salesforce to you. A provider of CRM services for 15 years, ScienceSoft knows the needs and challenges of businesses in the field of customer relationship management.

Preparing the content, we focus on business owners, sales and marketing leaders as well as IT managers, and outline business problems that can be solved with Salesforce’s key functionality. With every Salesforce article, you will dive deeper in the potential of this smart CRM platform and learn to employ it for business benefits.

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Adopting Salesforce Sales Cloud to solve sales manager challenges

Adopting Salesforce Sales Cloud to solve sales manager challenges

The functionality of Salesforce Sales Cloud equips sales managers with efficient automated tools to solve their challenges and increase sales productivity.

By Denis Zhinko

How to achieve a more effective sales process through Salesforce

How to achieve a more effective sales process through Salesforce

Learn how you can streamline your sales process in Salesforce Sales Cloud, which provides the convenient and efficient tools at all stages.

By Denis Zhinko

Salesforce Artificial Intelligence for Marketing, Sales and Service

Salesforce Artificial Intelligence for Marketing, Sales and Service

What can Salesforce AI do for marketing, sales and service? If put in a few words, it can take the tedious routine tasks off your employees and help them focus on more essential matters. How? It’s all here.

By Denis Zhinko

Salesforce Customer Portal vs. Communities: You Must Know It

Salesforce, Web Portals

Salesforce Customer Portal vs. Communities: You Must Know It

Let’s try to understand Salesforce Communities and its connection with Customer, Self-service and Partner Portals.

By Denis Zhinko

Salesforce IoT Cloud: benefits and limitations

Internet of Things, Salesforce

Salesforce IoT Cloud: benefits and limitations

Salesforce IoT Cloud turns the big data coming from customers’ connected things into meaningful insights helping to optimize products and services and discover new effective business models. Nevertheless, there are some points of concern that may hamper the adoption of Salesforce IoT Cloud.

By Denis Zhinko

Safe & Sound: what Salesforce has for your smart city?

Internet of Things, Salesforce

Safe & Sound: what Salesforce has for your smart city?

Salesforce for smart city offers a number of components that are well integrated to one another and contributes to a smarter and safer urban environment.

By Denis Zhinko

Salesforce-ERP integration: Revealing benefits and 5 fruitful use cases

Salesforce-ERP integration: Revealing benefits and 5 fruitful use cases

By integrating Salesforce with your ERP system, you can open up new opportunities of cross-departmental cooperation as well as offer timely and more personalized customer communication.

By Karina Dalhunova

How to create a complete customer profile in Salesforce

We share traditional components and secret ingredients of building complete customer profiles in Salesforce.

By Karina Dalhunova

Salesforce performance stability: expert shows how to land it

Salesforce performance stability: expert shows how to land it

Do you experience problems with Salesforce performance, which negatively affects your workflow? Read the interview with a senior Salesforce-certified developer to know how to achieve Salesforce performance stability and ensure smooth communication with customers.

By Darya Yermashkevich