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Crossing departmental borders with a SharePoint collaboration site
SharePoint

Crossing departmental borders with a SharePoint collaboration site

See how SharePoint can help you to build effective cross-departmental collaboration and extend your corporate knowledge base.
CRMC 2016: interview with Valerie Isakova, ScienceSoft’s head of sales and business development USA
CRM

CRMC 2016: interview with Valerie Isakova, ScienceSoft’s head of sales and business development USA

Key takeaways on customer experience management in retail from CRMC 2016, a major conference for marketers and retailers held on June 15-17 in Chicago, IL.
When Your Customer Is Upset: How to Deal with Negative Feedback
CRM

When Your Customer Is Upset: How to Deal with Negative Feedback

Learn how to deal with poor customer satisfaction survey results, win customers’ loyalty back and improve customer experience in the long run.
On the way to better SharePoint performance
SharePoint

On the way to better SharePoint performance

Follow these recommendations that will help you to overcome SharePoint performance problems and get users’ better buy-ins.
SharePoint workflows: staying rigid or going flexible?
SharePoint

SharePoint workflows: staying rigid or going flexible?

See how SharePoint helps to manage workflows easier by enabling a well-structured working process supported by flexible tools.
How to (Actually) Manage Customer Experience via CRM
CRM

How to (Actually) Manage Customer Experience via CRM

A professional perspective on customer experience management via CRM as a holistic platform, featuring the list of the must-have software functionality.
How to engage channel partners with a portal?
Web Portals

How to engage channel partners with a portal?

Find out how to engage partners through a portal by turning it into their everyday tool that is interactive, convenient and valuable.
How to understand website visitor engagement with web analytics
Web Portals

How to understand website visitor engagement with web analytics

Learn how to understand website visitor engagement through web analytics by time on page and types of visitor engagement.
The guide to displaying partners on your website correctly
Web Portals

The guide to displaying partners on your website correctly

Find out how to display your partners on the website correctly and hence ensure more leads for them and more business for you.