Boris Shiklo
Chief Technology Officer, ScienceSoft
How Geofencing Technology is Used in Everyday Life
Geofencing is a promising commercial opportunity for both consumers and providers. We will talk about the interesting uses of this technology.
Addressing the volatility of Customer Lifetime Value (LTV) in B2B
Outdated LTV makes no use for B2B enterprises as it can result in strategic mishaps. Learn how CRM can help to keep it updated at all times.
Sergey Golubenko
Principal Architect, Productivity Solutions Expert, ScienceSoft
Crossing Organizational Borders With a SharePoint Collaboration Site
See how SharePoint can help you build effective cross-team collaboration and extend your corporate knowledge base.
CRMC 2016: interview with Valerie Isakova, ScienceSoft’s head of sales and business development USA
Key takeaways on customer experience management in retail from CRMC 2016, a major conference for marketers and retailers held on June 15-17 in Chicago, IL.
Ulad Sinkevich
Principal Architect and Enterprise Solutions Expert, ScienceSoft
Harnessing PGHD for type 2 diabetes management: glucose level
An exciting journey into PGHD benefits, reasonable doubts and implementation basics for caregivers. Dive in.
Denis Zhinko
IT Architect and CRM Expert
When Your Customer Is Upset: How to Deal with Negative Feedback
Learn how to deal with poor customer satisfaction survey results, win customers’ loyalty back and improve customer experience in the long run.
Sergey Golubenko
Principal Architect, Productivity Solutions Expert, ScienceSoft
SharePoint workflows: staying rigid or going flexible?
See how SharePoint helps to manage workflows easier by enabling a well-structured working process supported by flexible tools.
Denis Zhinko
IT Architect and CRM Expert
How to (Actually) Manage Customer Experience via CRM
A professional perspective on customer experience management via CRM as a holistic platform, featuring the list of the must-have software functionality.
Denis Zhinko
IT Architect and CRM Expert
A practical guide to CRM as a customer experience platform
A professional guide packed with pure practical tips on how to use a CRM beyond sales to manage and improve customer experience.