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Blog

Boris Shiklo

Chief Technology Officer, ScienceSoft

How Geofencing Technology is Used in Everyday Life

Internet of Things

How Geofencing Technology is Used in Everyday Life

Geofencing is a promising commercial opportunity for both consumers and providers. We will talk about the interesting uses of this technology.

Darya Yafimava

Darya Yafimava

Addressing the volatility of Customer Lifetime Value (LTV) in B2B

CRM

Addressing the volatility of Customer Lifetime Value (LTV) in B2B

Outdated LTV makes no use for B2B enterprises as it can result in strategic mishaps. Learn how CRM can help to keep it updated at all times.

Sergey Golubenko

Principal Architect, Productivity Solutions Expert, ScienceSoft

Crossing Organizational Borders With a SharePoint Collaboration Site

SharePoint

Crossing Organizational Borders With a SharePoint Collaboration Site

See how SharePoint can help you build effective cross-team collaboration and extend your corporate knowledge base.

Darya Yafimava

Darya Yafimava

CRMC 2016: interview with Valerie Isakova, ScienceSoft’s head of sales and business development USA

CRM

CRMC 2016: interview with Valerie Isakova, ScienceSoft’s head of sales and business development USA

Key takeaways on customer experience management in retail from CRMC 2016, a major conference for marketers and retailers held on June 15-17 in Chicago, IL.

Ulad Sinkevich

Principal Architect and Enterprise Solutions Expert, ScienceSoft

Harnessing PGHD for type 2 diabetes management: glucose level

Healthcare IT

Harnessing PGHD for type 2 diabetes management: glucose level

An exciting journey into PGHD benefits, reasonable doubts and implementation basics for caregivers. Dive in.

Denis Zhinko

Denis Zhinko

IT Architect and CRM Expert

When Your Customer Is Upset: How to Deal with Negative Feedback

CRM

When Your Customer Is Upset: How to Deal with Negative Feedback

Learn how to deal with poor customer satisfaction survey results, win customers’ loyalty back and improve customer experience in the long run.

Sergey Golubenko

Principal Architect, Productivity Solutions Expert, ScienceSoft

SharePoint workflows: staying rigid or going flexible?

SharePoint

SharePoint workflows: staying rigid or going flexible?

See how SharePoint helps to manage workflows easier by enabling a well-structured working process supported by flexible tools.

Denis Zhinko

Denis Zhinko

IT Architect and CRM Expert

How to (Actually) Manage Customer Experience via CRM

CRM

How to (Actually) Manage Customer Experience via CRM

A professional perspective on customer experience management via CRM as a holistic platform, featuring the list of the must-have software functionality.

Denis Zhinko

Denis Zhinko

IT Architect and CRM Expert

A practical guide to CRM as a customer experience platform

CRM

A practical guide to CRM as a customer experience platform

A professional guide packed with pure practical tips on how to use a CRM beyond sales to manage and improve customer experience.