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Denis Zhinko

Denis Zhinko

IT Architect and CRM Expert

Benefits of managing customer communications in a single system

CRM

Benefits of managing customer communications in a single system

Customer communications management platforms help companies create a holistic customer experience, keeping control of all outbound communications.

Darya Yafimava

Darya Yafimava

Effective Model to Measure Customer Experience

CRM

Effective Model to Measure Customer Experience

Customer satisfaction surveys may be not enough to measure customer experience against truly relevant factors. Here is the alternative.

Sergey Golubenko

Principal Architect, Productivity Solutions Expert, ScienceSoft

Employee personal pages: How to make them the core of successful HR management

SharePoint

Employee personal pages: How to make them the core of successful HR management

Learn how to turn employees’ personal pages into an effective tool stimulating their engagement and retention.

Mary Zayats

Head of Technology and Competency Development, Financial IT Principal Consultant, ScienceSoft

Competency management: The next frontier of HRM technology

IT Consulting

HR

Competency management: The next frontier of HRM technology

Once automated, competency management brings visibility into the staff’s competency dynamics and helps to align employee development to the corporate strategy.

Boris Shiklo

Chief Technology Officer, ScienceSoft

How Geofencing Technology is Used in Everyday Life

Internet of Things

How Geofencing Technology is Used in Everyday Life

Geofencing is a promising commercial opportunity for both consumers and providers. We will talk about the interesting uses of this technology.

Darya Yafimava

Darya Yafimava

Addressing the volatility of Customer Lifetime Value (LTV) in B2B

CRM

Addressing the volatility of Customer Lifetime Value (LTV) in B2B

Outdated LTV makes no use for B2B enterprises as it can result in strategic mishaps. Learn how CRM can help to keep it updated at all times.

Sergey Golubenko

Principal Architect, Productivity Solutions Expert, ScienceSoft

Crossing Organizational Borders With a SharePoint Collaboration Site

SharePoint

Crossing Organizational Borders With a SharePoint Collaboration Site

See how SharePoint can help you build effective cross-team collaboration and extend your corporate knowledge base.

Darya Yafimava

Darya Yafimava

CRMC 2016: interview with Valerie Isakova, ScienceSoft’s head of sales and business development USA

CRM

CRMC 2016: interview with Valerie Isakova, ScienceSoft’s head of sales and business development USA

Key takeaways on customer experience management in retail from CRMC 2016, a major conference for marketers and retailers held on June 15-17 in Chicago, IL.

Ulad Sinkevich

Principal Architect and Enterprise Solutions Expert, ScienceSoft

Harnessing PGHD for type 2 diabetes management: glucose level

Healthcare IT

Harnessing PGHD for type 2 diabetes management: glucose level

An exciting journey into PGHD benefits, reasonable doubts and implementation basics for caregivers. Dive in.