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Denis Zhinko

Denis Zhinko

IT Architect and CRM Expert

When Your Customer Is Upset: How to Deal with Negative Feedback

CRM

When Your Customer Is Upset: How to Deal with Negative Feedback

Learn how to deal with poor customer satisfaction survey results, win customers’ loyalty back and improve customer experience in the long run.

Sergey Golubenko

Principal Architect, Productivity Solutions Expert, ScienceSoft

SharePoint workflows: staying rigid or going flexible?

SharePoint

SharePoint workflows: staying rigid or going flexible?

See how SharePoint helps to manage workflows easier by enabling a well-structured working process supported by flexible tools.

Denis Zhinko

Denis Zhinko

IT Architect and CRM Expert

How to (Actually) Manage Customer Experience via CRM

CRM

How to (Actually) Manage Customer Experience via CRM

A professional perspective on customer experience management via CRM as a holistic platform, featuring the list of the must-have software functionality.

Denis Zhinko

Denis Zhinko

IT Architect and CRM Expert

A practical guide to CRM as a customer experience platform

CRM

A practical guide to CRM as a customer experience platform

A professional guide packed with pure practical tips on how to use a CRM beyond sales to manage and improve customer experience.

Anastasia Yaskevich

Web and Mobile Researcher, ScienceSoft

How a Trade Marketing App Can Improve Your Routine

Mobile Apps

How a Trade Marketing App Can Improve Your Routine

Combining our experience in mobile development and retail software development, we encourage you to take advantage of a mobile trade marketing app. It will help your trade marketing specialists conveniently collect data, keep it neatly organized and easily retrieve necessary information.

Anastasia Yaskevich

Web and Mobile Researcher, ScienceSoft

Make Your Sales More Effective with a Field Sales App

Mobile Apps

Make Your Sales More Effective with a Field Sales App

Equipped with a mobile field sales app, sales representatives can easily gather customer data as well as use more explicit and effective ways of introducing a product and consulting a client.

Sergey Golubenko

Principal Architect, Productivity Solutions Expert, ScienceSoft

SharePoint on the treasure island, or 3 pillars of effective innovation management

SharePoint

SharePoint on the treasure island, or 3 pillars of effective innovation management

Learn how SharePoint can become your innovation management software by enabling strong knowledge generation, collaboration and security tools.

Denis Zhinko

Denis Zhinko

IT Architect and CRM Expert

3 Reasons why companies should go for website-CRM integration

CRM

Web Portals

3 Reasons why companies should go for website-CRM integration

Discover how website CRM integration can help your company to understand your clients better and increase engagement via content personalization.

Sergey Golubenko

Principal Architect, Productivity Solutions Expert, ScienceSoft

Using SharePoint for Your Workflow Management to Be in Full Sail

SharePoint

Using SharePoint for Your Workflow Management to Be in Full Sail

Find out how to use SharePoint to improve your workflow management when emails are no longer enough and specialized systems are too sophisticated.