ScienceSoft Healthcare
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Blog
Andrew Repin
Business Analyst and CRM Expert
Customer Service
Call Center Optimization: Tips and Software to Consider
ScienceSoft shares best practices of call center workflows and workforce performance and overviews top 3 software for call center or contact center optimization.
Andrew Repin
Business Analyst and CRM Expert
Customer Service
Overview of Call Center Software Prices and Key Features
ScienceSoft’s customer service expert provides a comparison of cloud-hosted call center software in terms of features, limitations, and pricing.
Andrew Repin
Business Analyst and CRM Expert
Customer Service
Top 5 Call Center Automation Platforms to Improve Customer Satisfaction and Increase Agent Engagement
ScienceSoft explains the value of having an automated call center in your company and shares the top 5 contact center automation software.
Andrew Repin
Business Analyst and CRM Expert
Marketing Automation
Why Use All-in-One Marketing Software and What Top Platforms to Choose
ScienceSoft covers common features of all-in-one marketing software and shares top 3 all-in-one marketing platforms.
Andrew Repin
Business Analyst and CRM Expert
Insurance IT
Finance IT
CRM
3 Effective CRMs for Insurance Agents: Features and Limitations
See which insurance CRM software provides agents with the necessary tools to meet all insurance agency needs and learn pros and cons of the selected tools.
Natallia Babrovich
Financial and Banking IT Consultant and Lead Business Analyst, ScienceSoft
Banking IT
CRM
Finance IT
How banks can increase customer retention with appealing loyalty programs
To create top-notch loyalty programs that increase customer retention, banks should make the right use of the latest technology.
Andrew Repin
Business Analyst and CRM Expert
CRM
4 Tips To Make CRM Migration Successful
Learn why CRM migration can benefit your business and how to carry it out smoothly.
Andrew Repin
Business Analyst and CRM Expert
CRM
The Titans’ Battle: CRM On Premises vs. Cloud CRM. Who Wins?
See how on-premises CRM software differs from cloud-based CRM platforms and what market-leading CRM vendors bet on.
Tanya Yablonskaya
Ecommerce Industry Analyst, ScienceSoft
Ecommerce
Why Investment in Magento-ERP Integration Always Pays Off
We share key benefits of Magento ERP integration and overview ERP solutions widely used in the ecommerce domain.
