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Senior Project Manager


We are seeking a highly skilled and experienced Senior Project Manager to join our dynamic team. The ideal candidate will have 5+ years of proven experience in project management within the IT industry, particularly in outsourcing projects. With a strong track record of successfully delivering complex IT projects on time and within budget, the Senior Project Manager will play a pivotal role in managing client engagements, coordinating with cross-functional distributed teams, and ensuring exceptional service delivery. This role requires exceptional leadership, communication, and problem-solving skills, as well as the ability to thrive in a fast-paced environment.

Location: USA, UAE

Position Type: Full-time

Experience: 5+ years

Your responsibilities

  • Lead the planning, execution, and closing of multiple IT outsourcing projects while ensuring adherence to budget, schedule, and quality standards.

  • Collaborate closely with clients to understand their requirements, define project scope, and develop tailored solutions to meet their needs.

  • Develop comprehensive project plans, including timelines, milestones, and resource allocation, considering the unique requirements of each outsourcing engagement.

  • Manage project budgets, forecasts, and financial reporting, ensuring transparency and accountability in all financial matters.

  • Identify and mitigate project risks specific to IT outsourcing, such as vendor management challenges and cybersecurity concerns, and develop proactive strategies to address them.

  • Foster effective communication and collaboration among project team members, both internal and external, ensuring alignment with project goals and objectives.

  • Monitor project progress and performance, proactively identifying issues and implementing corrective actions to keep projects on track.

  • Serve as the primary point of contact for clients, providing regular updates on project status, addressing concerns, and managing expectations.

  • Conduct post-project evaluations to assess client satisfaction, identify areas for improvement, and drive continuous enhancement of our outsourcing services.

  • Stay current with industry trends, best practices, and emerging technologies in IT outsourcing and project management, sharing knowledge and insights with the team.


  • Bachelor's degree in computer science, information technology, business administration, or related field.

  • 5+ years of experience in project management within the IT industry, with a focus on outsourcing projects.

  • Project Management Professional (PMP) certification or equivalent is required.

  • Experience with Agile methodologies and frameworks such as Scrum or Kanban, particularly in the context of IT outsourcing.

  • Certifications such as Certified ScrumMaster (CSM) or Agile Certified Practitioner (PMI-ACP) are highly desirable.

  • Proficiency in project management software and tools commonly used in IT outsourcing projects, such as Microsoft Project, JIRA.

  • Strong leadership skills with the ability to motivate and inspire both internal teams and external stakeholders.

  • Excellent communication and interpersonal skills, with the ability to effectively interact with clients, vendors, and team members at all levels.

  • Exceptional problem-solving and decision-making abilities, particularly in the context of complex IT outsourcing engagements.

  • Experience working in a fast-paced, client-focused environment with a strong customer service orientation.

  • Ability to travel as needed to client locations or other company offices.

Preferred Qualifications

  • Master's degree in business administration, information technology, or related field.

  • Additional certifications in project management, IT outsourcing, or related areas.

  • Experience managing IT outsourcing projects across diverse industries and geographies.

  • Demonstrated success in building and maintaining long-term client relationships in the IT outsourcing space.

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