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CRM Blog
Welcome to our CRM blog!
We have created this space for business owners, sales executives, IT and CRM managers who are keen to get a complete picture of CRM capabilities. Via how-to tutorials and business-oriented CRM articles, we lead you to a better understanding of the potential of building profitable customer relationships and help to efficiently cope with business challenges connected with customer management. Our primary focus is on two powerful solutions – Salesforce and Microsoft Dynamics 365.
Stay tuned and turn our expertise into your business benefits!
Denis Zhinko
IT Architect and CRM Expert
CRM
5 use cases of CRM software beyond sales automation
Natallia Babrovich
Financial and Banking IT Consultant and Lead Business Analyst, ScienceSoft
Banking IT
CRM
Finance IT
Why updates of customer profiles in banking CRM matter
Denis Zhinko
IT Architect and CRM Expert
CRM
Benefits of managing customer communications in a single system
Darya Yafimava
CRM
Effective Model to Measure Customer Experience
Darya Yafimava
CRM
Addressing the volatility of Customer Lifetime Value (LTV) in B2B
Darya Yafimava
CRM
CRMC 2016: interview with Valerie Isakova, ScienceSoft’s head of sales and business development USA
Denis Zhinko
IT Architect and CRM Expert
CRM
When Your Customer Is Upset: How to Deal with Negative Feedback
Denis Zhinko
IT Architect and CRM Expert
CRM
How to (Actually) Manage Customer Experience via CRM
Denis Zhinko
IT Architect and CRM Expert
CRM
