Banking IT Blog

Welcome to our Banking insights hub, designed for banks and tech firms navigating digital disruption, regulatory pressure, and rising customer expectations.

Drawing on decades of experience in banking IT, we explore how modern technologies reshape core banking, payments, risk management, and customer experience — through a practical, business-first lens. Expect perspectives on industry shifts, prominent technology use cases, and decision-ready roadmaps that help banks build reliable and secure software.

Follow this page to keep pace with how banks can innovate without adding risk.

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

How to use gamification in banking to engage customers and employees

Banking IT

CRM

Mobile Apps

Web Portals

Finance IT

How to use gamification in banking to engage customers and employees

Gamification can become a valuable tool to engage customers and keep banking CRM up-to-date.

Jul 11, 2017

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

How digital and physical channels impact on customer satisfaction in retail banking

Banking IT

Mobile Apps

Finance IT

How digital and physical channels impact on customer satisfaction in retail banking

To satisfy customers, retail banks have to balance between digital initiatives, such as mobile banking development, and high-quality in-branch services.

May 29, 2017

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

Why banks really integrate Android Pay into mobile banking

Banking IT

Mobile Apps

Finance IT

Why banks really integrate Android Pay into mobile banking

In the light of recent news about integration of Android Pay into mobile banking apps, the article explores the reasons and benefits of this move.

May 15, 2017

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

The current state of automated trading for banks and financial services companies

Banking IT

Finance IT

Investment IT

The current state of automated trading for banks and financial services companies

The article explores how traders currently use automated trading solutions to support their decision-making activities.

Mar 28, 2017

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

Why updates of customer profiles in banking CRM matter

Banking IT

CRM

Finance IT

Why updates of customer profiles in banking CRM matter

Practical tips on how to identify outdated customer profiles and keep your banking CRM relevant to make targeted product and service offers.

Feb 16, 2017

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

Banking IT

Finance IT

Blockchain

Why and how banks go for blockchain

The article explores the benefits of blockchain for banking and financial services, illustrated with the latest initiatives in the industry.

Jan 27, 2017

Maryia Danko

US mobile banking: Opportunities and gaps

Banking IT

Mobile Apps

Finance IT

US mobile banking: Opportunities and gaps

Our new infographic reveals the latest trends in the mobile banking world.

Jan 16, 2017

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

Why propping up your customer experience with mobile banking

Banking IT

Mobile Apps

Finance IT

Why propping up your customer experience with mobile banking

The article explores the importance of customer experience for banks and how they can refine it with a mobile banking application.

Dec 29, 2016

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

What JPMorgan Chase can teach you about mobile wallets

Banking IT

Mobile Apps

Finance IT

What JPMorgan Chase can teach you about mobile wallets

A guide how banks can create a trusted mobile wallet based on JPMorgan Chase’s recent example.

Dec 14, 2016