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Banking software solutions for gathering customer data can help to build a customer-centric model across the organization.

Banking software consultants advice using text, voice and image analysis software to interpret customers’ emotions and boost customer loyalty.

Apart from considering challenges in mobile banking development, banks should analyze how to increase banking app customer satisfaction.

Banks that have heavily invested in mobile banking development should ensure high security standards to get higher adoption rates.

Gamification can become a valuable tool to engage customers and keep banking CRM up-to-date.

As fintechs get to the forefront of financial software development, banks should seek cooperation to introduce innovative solutions to customers.

To satisfy customers, retail banks have to balance between digital initiatives, such as mobile banking development, and high-quality in-branch services.

In the light of recent news about integration of Android Pay into mobile banking apps, the article explores the reasons and benefits of this move.

The article explores Avoka’s latest research on digital sales in banking and shows how to increase sales effectiveness with online application forms.