Blog

2017 banking app satisfaction study: Juggling convenience and security
Banking IT, Mobile App Development

2017 banking app satisfaction study: Juggling convenience and security

Apart from considering challenges in mobile banking development, banks should analyze how to increase banking app customer satisfaction.
How biometric authentication can increase mobile banking security
Banking IT, Mobile App Development

How biometric authentication can increase mobile banking security

Banks that have heavily invested in mobile banking development should ensure high security standards to get higher adoption rates.
How to use gamification in banking to engage customers and employees
Banking IT, CRM, Mobile App Development, Web Portals

How to use gamification in banking to engage customers and employees

Gamification can become a valuable tool to engage customers and keep banking CRM up-to-date.
Banks and Fintechs: tight cooperation or fierce struggle?
Banking IT

Banks and Fintechs: tight cooperation or fierce struggle?

As fintechs get to the forefront of financial software development, banks should seek cooperation to introduce innovative solutions to customers.
How digital and physical channels impact on customer satisfaction in retail banking
Banking IT, Mobile App Development

How digital and physical channels impact on customer satisfaction in retail banking

To satisfy customers, retail banks have to balance between digital initiatives, such as mobile banking development, and high-quality in-branch services.
Why banks really integrate Android Pay into mobile banking
Banking IT, Mobile App Development

Why banks really integrate Android Pay into mobile banking

In the light of recent news about integration of Android Pay into mobile banking apps, the article explores the reasons and benefits of this move.
Banking insights on digital sales from Avoka’s 2017 research
Banking IT, CRM, Mobile App Development

Banking insights on digital sales from Avoka’s 2017 research

The article explores Avoka’s latest research on digital sales in banking and shows how to increase sales effectiveness with online application forms.
The current state of automated trading for banks and financial services companies
Banking IT

The current state of automated trading for banks and financial services companies

The article explores how traders currently use automated trading solutions to support their decision-making activities.
How banks can increase customer retention with appealing loyalty programs
Banking IT, CRM

How banks can increase customer retention with appealing loyalty programs

To create top-notch loyalty programs that increase customer retention, banks should make the right use of the latest technology.
Finovate 2017: Key takeaways on banking and finance technology
Banking IT, Mobile App Development

Finovate 2017: Key takeaways on banking and finance technology

Here’s the list of the most impressive innovations and trending technologies from the latest Finovate conference.
Why updates of customer profiles in banking CRM matter
Banking IT, CRM

Why updates of customer profiles in banking CRM matter

Practical tips on how to identify outdated customer profiles and keep your banking CRM relevant to make targeted product and service offers.
Why community banks need CRM to make more loan offers, now
Banking IT, CRM

Why community banks need CRM to make more loan offers, now

Community banks should opt for a banking CRM system to protect their loan portfolios against competition from online lending companies and bigger banks.