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NoSQL Databases: Defined and Explained
Data Analytics, Big Data

NoSQL Databases: Defined and Explained

Learn about NoSQL databases: their difference from SQL databases, major pros and cons, and the common data models NoSQL stores rely on.
Enterprise Help Desk Software: Overview
CRM

Enterprise Help Desk Software: Overview

ScienceSoft overviews enterprise help desk software types (ticketing systems, IT service management), key features, and benefits for IT support teams.
Help Desk Performance Metrics: The Most Important KPIs to Track
Managed IT

Help Desk Performance Metrics: The Most Important KPIs to Track

Learn the benefits of tracking and analyzing help desk performance metrics to improve customer service and find out the most important KPIs to measure.
Top 3 CRM for Real Estate Agents to Improve Their Productivity and Sales
CRM

Top 3 CRM for Real Estate Agents to Improve Their Productivity and Sales

Learn about real estate CRM software specifics and benefits and discover the top 3 CRM systems for real estate agents.
Automotive CRM: A Way to Earn More Loyal Customers for Car Dealers
CRM

Automotive CRM: A Way to Earn More Loyal Customers for Car Dealers

ScienceSoft lists top automotive CRM software for car dealers to automate customer acquisition and retention.
Top 5 Marketing Automation Tools to Increase Lead Conversion
CRM

Top 5 Marketing Automation Tools to Increase Lead Conversion

ScienceSoft overviews marketing automation software: top solutions, the tools’ key features e.g., email marketing, and limitations.
Top 5 Automated Help Desk Software to Boost Agents’ Performance and Customer Satisfaction
CRM

Top 5 Automated Help Desk Software to Boost Agents’ Performance and Customer Satisfaction

ScienceSoft explains the value of service desk and customer support automation and shares the top 5 help desk automation platforms.
Field Service Automation Software to Accelerate Field Service
CRM

Field Service Automation Software to Accelerate Field Service

ScienceSoft overviews field service automation: specifics and benefits, field service processes to automate, top platforms for field service automation.
Reasons and Best Practices to Improve Interaction with Customers
CRM

Reasons and Best Practices to Improve Interaction with Customers

Find out how your business can benefit from improving customer interaction management and what software can help you carry out this task.