ScienceSoft Healthcare
ScienceSoft Finance
IT Help Desk Blog
Boris Shiklo
Chief Technology Officer, ScienceSoft
Help Desk
Developing Multi-Tier IT Support of Real Value for Employees and Clients
We show how to establish and manage help desk tiers in multi-tier IT support model to ensure that software questions and problems of your employees and clients are addressed quickly and effectively at every IT support level.
Anastasia Haiduk
Lead Business Analyst, UX and Customer Experience Consultant, ScienceSoft
Customer Service
Help Desk
Help desk software to improve customer service
We have a look at help desk software, a useful tool that can help businesses streamline workflow, organize information, and eliminate lengthy manual processes.
