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ServiceNow® Platform Development and Customization Services

ServiceNow Development and Customization - ScienceSoft

ServiceNow development services deliver the changes you need in your ServiceNow solution to help you extract the maximum value from using it.

With 14 years of hands-on experience with the ServiceNow platform, ScienceSoft offers ServiceNow development and customization services to give you the flexibility to automate even more of your employee’s tasks and optimize your business workflows further.

Fill the Functionality Gap

Make your ServiceNow solution more relevant to your needs with the code-based changes implemented by our ServiceNow developers!

ScienceSoft’s Track Record

ServiceNow Certified - ScienceSoft

What Makes Up Our ServiceNow Development Services

For your ServiceNow solution to get the changes addressing your business challenges and functionality gaps, our full-cycle ServiceNow development services cover:


Business analysis


Change implementation


Quality assurance


Change management


User training


Production launch and after-launch support

Our Customers’ Success Stories

What ServiceNow Elements Our Development Services Cover

Besides DOM (document object model) and the protected back-end logic that cannot be changed by default, we can configure and customize any system elements in ServiceNow, for instance:

  • Data model.
  • Business rules.
  • UI themes (pre-configured and custom ones).
  • Forms and fields (field auto-population, attribute changes, etc.).
  • Process automation algorithms (with Workflow Editor or Flow Designer).
  • Reporting (both reports and dashboards).
  • ServiceNow Service Catalog.
  • ServiceNow Service Portal (e.g., widgets).
  • ServiceNow mobile application.
  • Access control.
  • Notifications.
  • Inbound email processing.
  • Integrations (Integration Hub, REST, SOAP API), etc.

Put Your ServiceNow Solution Back on Track!

If you feel that your current needs of task automation and process optimization have outgrown your ServiceNow solution’s capabilities, we are here to help.