ServiceNow Development and Customization Services

ServiceNow Development and Customization - ScienceSoft

ServiceNow development and customization services deliver the changes you need in your ServiceNow solution to help you extract the maximum value from using it.

With 10 years of hands-on experience with the ServiceNow platform, ScienceSoft offers ServiceNow development and customization services to give you the flexibility to automate even more of your employee’s tasks and optimize your business workflows further.

Fill the Functionality Gap
Make your ServiceNow solution more relevant to your needs with the code-based changes implemented by our ServiceNow developers!

ScienceSoft’s Track Record

ServiceNow Certified - ScienceSoft

What Makes Up Our ServiceNow Development Services

For your ServiceNow solution to get the changes addressing your business challenges and functionality gaps, our full-cycle ServiceNow development services cover:

1

Business analysis

2

Change implementation

3

Quality assurance

4

Change management

5

User training

6

Production launch and after-launch support

What ServiceNow Elements Our Development Services Cover

Besides DOM (document object model) and the protected back-end logic that cannot be changed by default, we can configure and customize any system elements in ServiceNow, for instance:

  • Data model.
  • Business rules.
  • UI themes (pre-configured and custom ones).
  • Forms and fields (field auto-population, attribute changes, etc.).
  • Process automation algorithms (with Workflow Editor or Flow Designer).
  • Reporting (both reports and dashboards).
  • ServiceNow Service Catalog.
  • ServiceNow Service Portal (e.g., widgets).
  • ServiceNow mobile application.
  • Access control.
  • Notifications.
  • Inbound email processing.
  • Integrations (Integration Hub, REST, SOAP API), etc.

Our Customers’ Success Stories

ServiceNow Portal Development for Biomaterial Usage Regulation
ServiceNow Portal Development for Biomaterial Usage Regulation
ServiceNow Customization for a Multinational Confectionery Manufacturer
ServiceNow Customization for a Multinational Confectionery Manufacturer
ServiceNow Service Catalog Configuration for a Logistics Enterprise
ServiceNow Service Catalog Configuration for a Logistics Enterprise
ServiceNow Application Development for Supplier Performance Analysis
ServiceNow Application Development for Supplier Performance Analysis
Put Your ServiceNow Solution Back on Track!
If you feel that your current needs of task automation and process optimization have outgrown your ServiceNow solution’s capabilities, we are here to help.
Selected Projects
COVID-19 – An update to our clients
In the uncertain time of Coronavirus (COVID-19) outbreak, I want to assure you that ScienceSoft remains fully operational and dedicated to supporting the continuity of our customers’ businesses. Most of ScienceSoft’s employees work remotely, and we’re equipped to provide our services in new conditions, with no impact on the quality of service or communication.
In the uncertain time of Coronavirus (COVID-19) outbreak, I want to assure you that ScienceSoft remains fully operational and dedicated to supporting the continuity of our customers’ businesses. Most of ScienceSoft’s employees work remotely, and we’re equipped to provide our services in new conditions, with no impact on the quality of service or communication.
Stay safe and healthy,
Nikolay Kurayev,
Chief Executive Officer at ScienceSoft