ScienceSoft Global
Conference Talks & Webinars
Over the last few years, ScienceSoft’s experts have delivered talks at international healthcare conferences, including World Health Expo (formerly Arab Health), WHX Tech in Dubai, and the Oman Health Exhibition & Conference in Muscat. These sessions cover practical applications of AI agents and automation, as well as governed, risk-controlled AI adoption. In addition to conference speaking, our healthcare IT experts also run public webinars.
Explore selected recordings below.
2026
AI Agents First: Operating Model for Healthcare Contact Centers | Presentation at WHX Dubai 2026
Presentation by Hadeel Abu Baker, Senior Healthcare IT Consultant at ScienceSoft, at WHX Dubai (formerly Arab Health). Hadeel explains how AI in contact centers can complete patient requests end to end and how the AI-first operating model can improve patient access, reduce manual workload, and scale service quality.
2025
AI Agents in Healthcare: Communication & Workflow Automation | Webinar
The webinar explores how UAE & KSA healthcare providers can use AI agents to improve patient communication and automate clinical workflows while meeting safety, quality, and cybersecurity requirements. Speakers: Hadeel Abu Baker (Senior Healthcare IT Consultant & Business Analyst) and Vadim Belski (Head of AI & Principal Architect) from ScienceSoft.
AI-Powered Intake & Triage | Presentation at WHX Tech 2025
Presentation by Hadeel Abu Baker, Senior Healthcare IT Consultant at ScienceSoft, at WHX Tech 2025 in Dubai. Hadeel explores how AI agents can transform healthcare operations via self-serve patient intake and intelligent triage and scheduling.
