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Medication Management Software

Enhancing Patient Safety and Outcomes

In healthcare IT since 2005, ScienceSoft develops HIPAA-compliant custom medication management software that helps hospitals and long-term care facilities reduce medication errors and adverse medication events, automate unique medication management workflows, and improve treatment outcomes.

Custom Medication Management Software - ScienceSoft
Custom Medication Management Software - ScienceSoft

Medication Management Software: Essence

Medication management software helps hospitals, clinics, and long-term care facilities oversee and streamline the entire medication management process, from prescription to drug administration. By integrating intelligent medication safety checks (e.g., flagging drug interactions and allergies) and automated workflows (e.g., automated medication reconciliation), such systems can significantly reduce prescription error, minimize adverse effects, and track medication adherence, thus enhancing patient safety and outcomes. A custom medication management app will be ideal for healthcare organizations with unique medication management workflows, complex treatment protocols, or specific integration and compliance needs that off-the-shelf systems can't fully support.

Key features: patient electronic medication administration records (eMAR), e-prescribing, medication prescription decision support, medication reconciliation, and inventory management.

Key integrations: EHR/EMR, pharmacy software, medication knowledge database, insurance verification portal, automated dispensing cabinets (ADC), patient-facing mobile app.

Implementation time: from 5 to 8+ months for a basic solution, from 8 to 12+ months for an advanced system for a large hospital.

Development costs: developing a HIPAA-compliant custom medication management system with basic eMAR functionality will cost around $150,000 – $350,000, while a full-fledged HIPAA-compliant solution for a large hospital with eMAR, e-prescribing, barcode scanning, drug interaction and allergy alerts, and integrations with an EHR and a pharmacy system will cost approximately $800,000 – $2,500,000.

Development ROI: 70%–300%+ return over 3–5 years, depending on factors like adoption, training, workflow impact, software maintenance, and support expenses.

Key Features of Custom Medication Management Software

Below, ScienceSoft experts share medication management features commonly requested by our clients in the healthcare domain. These capabilities can be delivered as standalone systems (such as eMAR software for assisted living facilities), developed as integrated modules within an EHR system, or built as custom solutions that combine various aspects of medication management tailored to a healthcare organization's needs.

Electronic medication administration records (eMAR)

  • Charting and a consolidated view of medication administration information, including a list of prescriptions, dosage, route, a drug administration schedule, the prescribing physician's info, start date/stop date, etc.
  • Automatically populating medication administration records with e-prescriptions from the EHR, e-prescribing, or pharmacy systems.
  • Barcode scanning of medication packages and patients' wristbands to ensure the right patient gets the right medication.
  • The automated update of the inventory system after medication administration.
  • Customizable reminders for nurses on upcoming medication administrations.
  • Alerts on late and missed doses for nurses and physicians.

Extended capabilities

  • Documenting adverse drug events (ADE) identified after the drug administration with symptom logging and severity assessment.
  • Instant messaging with patients, prescribing physicians, nurses, pharmacists, or care teams about medications, administration, or ADEs.
  • Analytics for tracking adverse events and medication treatment efficacy.
See all

e-Prescribing

  • Creating and editing electronic prescriptions individually and in bulk.
  • Templates for creating prescriptions for different medication regimens (e.g., scheduled, PRN (as needed), tapering, and multi-step regimens).
  • Electronic prescription signing using mobile biometrics or two-factor authentication for controlled substances to support compliance with Electronic Prescribing for Controlled Substances (EPCS).
  • Sending e-prescriptions to the hospital's pharmacy or external pharmacies based on selected criteria (e.g., location, stock levels) or predefined rules (e.g., selecting a "favorite" pharmacy).
  • Support for handling renewal and refill requests.
  • Generating prescription lists of a patient's active, expired, and discontinued medications.
  • Exporting prescriptions or prescription lists in different formats (e.g., CSV, PDF, or XML).

Extended capabilities

  • A pharmacy catalog showing cost, inventory levels, and information related to the availability of lower-cost or therapeutically appropriate alternatives.
  • Access to databases for tracking controlled substance prescriptions, like Prescription Drug Monitoring Programs (PDMPs) in the US, to prevent patient substance abuse.
  • Checking information on formulary or tiered formulary medications from the patient's drug plan.
  • Filling authorization requests for drugs that are not included in a plan's formulary.
  • Extracting information from handwritten or scanned prescriptions with the help of OCR (Optical Character Recognition).
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Medication decision support

  • A consolidated view of a patient's demographic information, medical history, and medication history.
  • An integrated medication knowledge base, containing drug names, classes, recommended dosages, FDA approvals, safety warnings, cost data, and other details.
  • Search in the external medication databases, with filters (e.g., by drug class, indication, formulary status), autocomplete suggestions, and support for alternative drug names and common misspellings.

Extended capabilities

  • Detecting potential drug-drug interactions, allergic reactions, therapeutic duplications, high-risk medications, wrong dosages, and unnecessary polypharmacy.
  • Automatic dosage recommendations based on weight, age, and comorbidity considerations.
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Inventory management

  • Real-time medication stock level tracking (including the quantities on hand, quantities on order, and reserved stock) with exact counts at every transaction point with the help of barcode scanning or radio frequency identification (RFID) tags.
  • Lot tracking for quickly locating a specific batch of medication (e.g., to remove an expired batch or to recall a batch if needed).
  • Expiration and shortage alerts to staff, with recommendations to redistribute medications nearing expiry to higher-usage facilities.

Extended capabilities

  • Automated medication orders to suppliers when stock levels fall below predefined thresholds.
  • Support for multi-vendor sourcing and tools for price comparison to reduce procurement costs.
  • Medication usage analytics to track inventory turnover, stock-out frequency and wastage rates, identify low- and high-usage drugs, and get recommendations to redistribute or dispose of underused medications.
  • ML-supported medication demand forecasting considering historical usage patterns, seasonal and other trends.
  • Diversion detection using AI/ML algorithms or rule-based logic, e.g., high-volume withdrawals by a specific user, frequent inventory discrepancies, drug access outside of scheduled administration times, frequent use of "waste" or "override" functions.
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Medication reconciliation

  • Tools for uploading pre-admission medication lists and manually logging medication information gathered during patient appointments.
  • Automatically comparing the patient's home medications with those prescribed at admission, during transfers between areas of the hospital, and upon discharge.
  • Identification of discrepancies and mismatches in the medication lists and alerting medical staff.

Extended capabilities

  • AI-powered extraction of medication information from disparate sources, like referral documents, handwritten medication lists, and photographs of medication bottle labels, and automatic population of the EHR.
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Patient-facing medication management mobile app

  • Requesting refills of the prescribed medications.
  • Automated refill reminders based on remaining medication quantity and dosing schedule.
  • Refill status view (e.g., pending, ready for pickup, shipped).
  • Notifications when new prescriptions are ready.
  • Medication reminders with dosage and intake instructions.
  • Instant messaging with a prescribing physician, nurse, or pharmacist for asking medication-related questions.
  • Patient educational materials and medication information sheets.
  • Patient access to the medication history including a list of active, discontinued, and PRN (as-needed) medications.
  • Exporting and sharing medication history in PDF, CSV, or other format for appointments or receiving emergency care in other healthcare organizations.
  • Tools for manually logging medication intake.

Extended capabilities

  • Medication adherence tracking with the help of IoT-enabled smart pillboxes.
  • Alerts for missed doses, incorrect timing, or double dosing based on device input or user logs.
  • Gamification features (e.g., badges) to encourage medication adherence.
See all

Not sure what capabilities of custom medication management software would match your organization's needs?

Our healthcare consultants can advise you on optimal feature set and cost-effective techs and offer a free, non-binding cost estimate for your solution.

Integrations for Medication Management Software

Below, our experts provide a sample integration scheme for custom medication management software that includes capabilities like e-Prescribing, medication decision support, inventory tracking, medication dispensing management, and medication adherence tracking:

Integrations for Custom Medication Management Software

  • EHR or EMR system — to automatically populate medication orders with a patient's information (e.g., name, condition); to get a consolidated view of a patient's medical history (diagnoses, lab results) when choosing medication; to check possible drug interactions or allergies in a patient's medical record; to import outpatient medication lists for reconciliation with the proposed inpatient medication; to update medication lists across EHR and medication management software in real time.
  • Pharmacy system — to route medication orders to pharmacies; to monitor the dispensing and medication administration procedures; to check real-time inventory levels directly in medication management software.
  • Clinical decision support systems and medication knowledge database (e.g., First Databank) — to access medication-related information (e.g., interactions, dosing guidelines); to perform automatic prescription checks and get alerts on drug interactions, allergic reactions, therapeutic duplications, etc.
  • Insurance verification portal — to check if the prescribed meds are covered by the insurance and perform prior authorization if needed.
  • Automated dispensing cabinets (ADC) — to sync the medication dispensing and stock level info between the ADC and the medication management system.
  • Patient-facing mobile app — to monitor medication adherence; to support refill requests; to update medication lists in the patient app; to provide patients with education materials on drug administration; to enable direct messaging between patients and care providers.

Key Medication Management App Development Steps

Below, ScienceSoft experts outlined the key steps of custom medication management app development.

1.

Business analysis and requirements engineering

Business analysts study the organization's specific medication management workflows (e.g., prescribing, medication administration) and find out what systems the future solution should integrate with (e.g., an internal pharmacy system, an EHR system, e-Prescribing platforms). Business analysts also interview the medical staff who will use the system, including doctors, nurses and pharmacists, to identify core functional and non-functional requirements for the solution.

ScienceSoft

ScienceSoft

2.

Technical design

Software architects outline the custom medication management software's logical components (e.g., data flows, integration points with EHR and pharmacy systems) and then create detailed logical and functional architectural diagrams. The experts also decide on the tech stack that supports the solution's scalability, interoperability, and security requirements at the best cost-to-benefit ratio.

To accelerate project delivery, optimize development costs, and ensure compliance with regulations like HIPAA, architects can apply the industry-specific software design best practices like healthcare-specific Healthcare Industry Lens for the AWS Well-Architected Framework.

A custom medication management solution can be efficiently built using Microsoft Cloud for Healthcare. The platform accelerates development by offering HIPAA-compliant, ready-to-use tools for medication data integration, transformation, and secure storage. With pre-built FHIR APIs, you can seamlessly integrate the eMAR, e-prescribing, inventory management, and medication reconciliation features with existing EHRs and pharmacy systems. Azure Health Data Services and Microsoft Fabric provide a unified environment for storing clinical and medication data, enabling advanced analytics for adherence tracking, ADE analysis, and demand forecasting.

Healthcare IT Consultant, ScienceSoft

3.

UX and UI design

UX and UI designers focus on developing intuitive and accessible user interfaces tailored to the tasks of each user role (e.g., patients, nurses, and physicians). For instance, nurses using eMAR functionality may benefit from a minimalistic, distraction-free design that provides quick access to medication schedules and easy switching between different patient charts. Important information, such as alerts on missed doses and reminders about upcoming medication administration tasks, should be prominently displayed, color-coded based on urgency, and limited in quantity to avoid overwhelming nurses with excessive notifications.

Another important aspect that designers need to consider is making interfaces accessible for user groups who may have visual impairments, hearing loss, or motor difficulties. Medication management software should include accessibility features in line with Web Content Accessibility Guidelines 2.2 (WCAG 2.2). For example, accessibility features for visually impaired users may include high-contrast text, screen reader compatibility, keyboard navigation, and customizable font sizes.

ScienceSoft

ScienceSoft

4.

Software development and testing

ScienceSoft recommends taking the Agile approach to develop a custom medication management application in short iterations. That allows developers to enhance the solution's functionality and usability based on the feedback from future users (e.g., physicians and nurses) after each major iteration.

A good practice is to conduct functional, performance, usability, integration, and security testing in parallel with development to quickly reveal potential issues and prevent costly fixes at later stages.

ScienceSoft

ScienceSoft

5.

Deployment and support

At this stage, the development team configures the medication management software infrastructure, sets up data backup and recovery mechanisms, establishes robust network protection tools (e.g., SIEM), and deploys the solution. After the solution is set live, developers monitor its performance and fix any remaining issues. The team also prepares complete software documentation, including maintenance guides, instructions on API usage, and training materials for users.

ScienceSoft

ScienceSoft

Investments and ROI

The development costs of custom medication management software vary from $150,000 to $2,500,000, depending on its functionality, the number and complexity of integrations, and the chosen development approach.

Below, our healthcare experts provided some sample price ranges for custom medication management software development projects:

A HIPAA-compliant custom medication management app with basic eMAR functionality will cost around $150,000 – $350,000.

A full-fledged HIPAA-compliant medication management solution for a large hospital with eMAR, e-prescribing, barcode scanning, drug interaction/allergy alerts, and integration with EHR and pharmacy systems will cost around $800,000 – $2,500,000.

The expected ROI can reach 70%–300%+ return over 3–5 years, depending on factors like adoption, training, workflow impact, software maintenance, and support expenses.

Market-Available vs. Custom Medication Management Software

Below, ScienceSoft compares two popular out-of-the-box medication management systems with custom medication management software.

Medication Management Module of PointClickCare

Epic Willow Inpatient Module of Epic EHR

Custom Medication Management Solution

Best for

Skilled nursing, assisted living, and other long-term care facilities that have standard medication management workflows.

Hospitals that already use Epic software and have standard medication management workflows.

Mid-size and large hospitals and long-term care facilities that have unique medication management workflows.

Deployment type

Cloud-based.

Cloud/on-premises.

Cloud or on-premises, depending on your specific needs.

Integrations

Native: with PointClickCare systems (e.g., PointClickCare EHR).

Via API: with certain third-party systems (e.g., EHR systems of other providers, with open API and compatible data exchange standards).

Native: with Epic systems (e.g., Epic EHR).

Via API: with certain third-party systems (e.g., EHR systems of other providers, with open API and compatible data exchange standards).

Smooth integration with any hospital or long-term care facility's internal systems (e.g., EHR, pharmacy inventory management systems), equipment (e.g., automated dispensing cabinets), and external systems (e.g., pharmacy systems), including legacy software.

Core medication management functionality
?

E.g., eMAR, e-prescribing, barcode scanning, basic drug interaction checks, basic medication reconciliation tools.

Extended medication management functionality
?

E.g., inventory and treatment analytics, advanced prescription checks, AI drug diversion detection, patient app, and prescription scanning, medication photos.

Ownership

Vendor-owned.

Vendor-owned.

Fully owned by your organization.

Ease of use

Why Choose ScienceSoft as Your Medication Management Software Development Partner

  • 20 years in healthcare IT.
  • ISO 13485, ISO 9001, and ISO 27001 certifications.
  • Experience in achieving compliance with HIPAA and GDPR requirements.
  • Principal architects with experience building complex and secure solutions for the healthcare industry.
  • In-house PMO with 60+ project managers holding PMP, PSM I, PSPO I, ICP-APM, and other certifications.

Our Clients Say

Malmö University turned to ScienceSoft for IT consulting on medical software development. ScienceSoft provided an excellent level of service.

Their team were engaging, knowledgeable, professional and communicated extremely well. When there were questions from us, they responded directly with the answer, or went out and researched the subject and came back quickly with their recommendations and guidance.

We would recommend hiring ScienceSoft to anyone looking for a highly productive and solution-driven team.

During the project flow we were very pleased by the work of ScienceSoft's business analysts and developers, who demonstrated high level of skills and competence. They made many significant contributions to our products both in terms of functionality and quality.