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Banking IT Blog

Karina Dalhunova

How banking software solutions help to overcome banks’ challenges

Banking IT

Finance IT

How banking software solutions help to overcome banks’ challenges

Explore how banking software solutions can reduce costs, increase customer experience and loyalty, boost cross-selling and solve other banking challenges.

Karina Dalhunova

How to make your mobile banking a competitive weapon

Banking IT

Mobile Apps

Finance IT

How to make your mobile banking a competitive weapon

We show how to turn a simple mobile banking app with out-of-the-box functionality into an A-class mobile solution.

Natallia Babrovich

Financial and Banking IT Consultant and Lead Business Analyst, ScienceSoft

Trend watch: Exploring the potential of chatbot banking

Banking IT

Mobile Apps

Finance IT

Trend watch: Exploring the potential of chatbot banking

Chatbots have become a new trend in banking software development, drawing close attention from the leading banks.

Natallia Babrovich

Financial and Banking IT Consultant and Lead Business Analyst, ScienceSoft

How to create a single view of the customer with banking software

Banking IT

CRM

Finance IT

How to create a single view of the customer with banking software

Banking software solutions for gathering customer data can help to build a customer-centric model across the organization.

Natallia Babrovich

Financial and Banking IT Consultant and Lead Business Analyst, ScienceSoft

Banks need emotion recognition software to increase customer loyalty

Banking IT

Data Analytics & BI

Image Analysis

Finance IT

Banks need emotion recognition software to increase customer loyalty

Banking software consultants advice using text, voice and image analysis software to interpret customers’ emotions and boost customer loyalty.

Natallia Babrovich

Financial and Banking IT Consultant and Lead Business Analyst, ScienceSoft

How biometric authentication can increase mobile banking security

Banking IT

Mobile Apps

Finance IT

How biometric authentication can increase mobile banking security

Banks that have heavily invested in mobile banking development should ensure high security standards to get higher adoption rates.

Natallia Babrovich

Financial and Banking IT Consultant and Lead Business Analyst, ScienceSoft

How to use gamification in banking to engage customers and employees

Banking IT

CRM

Mobile Apps

Web Portals

Finance IT

How to use gamification in banking to engage customers and employees

Gamification can become a valuable tool to engage customers and keep banking CRM up-to-date.

Natallia Babrovich

Financial and Banking IT Consultant and Lead Business Analyst, ScienceSoft

How digital and physical channels impact on customer satisfaction in retail banking

Banking IT

Mobile Apps

Finance IT

How digital and physical channels impact on customer satisfaction in retail banking

To satisfy customers, retail banks have to balance between digital initiatives, such as mobile banking development, and high-quality in-branch services.

Natallia Babrovich

Financial and Banking IT Consultant and Lead Business Analyst, ScienceSoft

Why banks really integrate Android Pay into mobile banking

Banking IT

Mobile Apps

Finance IT

Why banks really integrate Android Pay into mobile banking

In the light of recent news about integration of Android Pay into mobile banking apps, the article explores the reasons and benefits of this move.

Natallia Babrovich

Financial and Banking IT Consultant and Lead Business Analyst, ScienceSoft

The current state of automated trading for banks and financial services companies

Banking IT

Finance IT

Investment IT

The current state of automated trading for banks and financial services companies

The article explores how traders currently use automated trading solutions to support their decision-making activities.

Natallia Babrovich

Financial and Banking IT Consultant and Lead Business Analyst, ScienceSoft

Why updates of customer profiles in banking CRM matter

Banking IT

CRM

Finance IT

Why updates of customer profiles in banking CRM matter

Practical tips on how to identify outdated customer profiles and keep your banking CRM relevant to make targeted product and service offers.

Natallia Babrovich

Financial and Banking IT Consultant and Lead Business Analyst, ScienceSoft

Why and how banks go for blockchain

Banking IT

Finance IT

Blockchain

Why and how banks go for blockchain

The article explores the benefits of blockchain for banking and financial services, illustrated with the latest initiatives in the industry.
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