ScienceSoft Global
Our Satisfied Clients
We collaborate with companies from 80+ countries and 30+ industries. Our project portfolio includes 4,200+ success stories, including projects for RBC Royal Bank, City First Bank, Kapital Bank, BPC, Delap, Brush Claims, and IBM.
We're ready to connect you directly with our clients in relevant industries, regions, or technology fields, so you can gain honest insights straight from the source.
Over
4,200
success stories
1 results for:
a global logistics provider
At Odyssey, the IT Support team is dedicated to ensuring that both users and systems remain fully operational, minimizing downtime and maximizing efficiency across all departments. We understand that in a fast-paced, logistics-driven environment, even a brief disruption can delay critical shipments.
We partnered with ScienceSoft for 24/7/365 Level 1 support, and their team has proven to be a reliable, high-performing support partner. They maintain a 98% user satisfaction score and have proven themselves in high-pressure situations. For example, during the 2024 CrowdStrike outage, half the team mobilized from their day off within hours, helping us meet our SLAs despite a 3x spike in ticket volume.
What sets ScienceSoft apart is their ownership mindset, reliable processes, and ability to take initiative. They’ve become an integral part of our IT support operations, their presence strengthens our organization, and we’re excited to move forward together.
