SaaS HR System: Features, Benefits, Costs, and Examples

SaaS HR System - ScienceSoft

Having 32-year experience in SaaS application development and 9-year experience in implementing solutions for human resources, ScienceSoft offers all-inclusive consultancy on SaaS HR software.

SaaS HR System: the Gist

SaaS HR system is cloud software hosted by a third-party provider, licensed on a subscription basis and used for managing HR-related transactions. Its focus areas include personnel tracking, payroll, benefits, recruiting and onboarding, training, and more.

SharePoint HRMS (Microsoft)

Summary

Best for: HR document management, onboarding, workforce planning.

Used by: 200,000 organizations in the world.

Features

  • Advanced search of employees and documents across integrated systems using search filters and search results ranking.
  • Real-time dashboards for new hires, HR teams, and managers to track the onboarding progress.
  • Payroll management, including collecting and managing data required for payroll calculation, such as work hours, special pay items (e.g., overtimes), deductions and taxes.
  • AI-powered predictive analytics of future workforce needs based on historical data, trends, and business needs (e.g., calculating the number of employees needed for a certain project, scheduling work for a certain time of the year).

ScienceSoft’s tip: Leverage SharePoint security capabilities to ensure high protection of employees’ private and sensitive information. For example, assign role-based permissions for employees, managers and an HR team and disable the file sharing option.

Pricing

$12.50-$57 user/month (including Office apps).

Dynamics 365 Human Resources (Microsoft)

Summary

Best for: Employee self-service, performance management, competency management.

Used by: 1,100+ customers in 36 countries.

Features

  • Staff administration (e.g., personnel planning, staff-related document management, leave management).
  • Talent management (e.g., certification management, training planning and administration, job history tracking).
  • Performance management (e.g., performance review templates).
  • Competency management (e.g., skills gap analysis).
  • Travel and expenses management (e.g., travel planning, receipts approval).

ScienceSoft’s tip: Integrate Dynamics 365 HR with other Microsoft tools to make the most of its capabilities. For example, integration with Power BI creates full visibility into an org’s HR-related data (e.g., salary by role and team, leave and absence information) via comprehensive reports and dashboards that help an HR team and managers identify trends as well as spot and address issues in a timely manner.

Pricing

$120 user/month for new customers.

ServiceNow HR Service Delivery

Summary

Best for: Employee self-service in large enterprises.

Used by: 125+ Global 2000 companies.

Features

  • Knowledge management capabilities, including a searchable HR-related knowledge base.
  • Case management, including ML-powered automated case categorizing, routing and prioritizing.
  • Enterprise onboarding and transitions to enable employee lifecycle automation and cross-departmental collaboration.
  • Intelligent chatbots for employee self-service.

ScienceSoft’s tip: To increase adoption of a ServiceNow HRSD solution among employees, make your system user-friendly, with the intuitive Employee Service Center, simple workflows (e.g., approvals), efficient use of metatags, and more.

Pricing

Upon request to a vendor

SuccessFactors HCM (SAP)

Summary

Best for: Applicant tracking and recruiting, talent management, compensation management.

Used by: 6,700+ customers across 200+ countries.

Features

  • Onboarding management (e.g., onboarding documentation management, equipment provisioning).
  • Compensation management (e.g., planning of incentive programs).
  • Learning and development management, including succession management and career development.

ScienceSoft’s tip: Start implementing SuccessFactors HCM with Workforce Planning and Workforce Analytics modules as they may affect the implementation of other modules. For example, insights about hiring provided by these modules can help you with optimal implementation of the Recruiting Management module or with devising a robust employee retention strategy linked to compensation planning, career development and succession planning.

Pricing

Starts at $84.53 user/year. A free trial is available.

Dayforce (Ceridian)

Summary

Best for: Workforce management, payroll and benefits management, talent management and reporting.

Used by: 140,000 customers in 50+ countries.

Features

  • Virtual assistant that streamlines employees’ and their managers’ tasks after receiving voice and chat commands from them.
  • Workforce management (e.g., leave and task management, scheduling, labor planning, time and attendance management).
  • Payroll management, including automated updating of pay calculation based on changes in employee benefits, HR records, etc.

ScienceSoft’s tip: Consider integrating Dayforce with third-party tools to enable mature succession planning and learning management functionality.

Pricing

Upon request to a vendor

Looking for a Powerful SaaS HR Solution?

ScienceSoft’s consultants will help you choose and implement a suitable SaaS HR tool to increase the productivity of your HR team, improve employee experience and reduce administrative costs.

SaaS HR Software Costs and ROI

Key financial outcomes of using SaaS HR software include:

  • Increased efficiency of HR teams via employee self-service and automation of routine tasks.
  • Reduced administration and labor costs via digitizing recruiting, onboarding, training and other HR processes.
  • Avoiding non-compliance penalties and legal costs due to strong security, tracking and reporting features.

Depending on the type of software, its functionality, the number of users and other factors, the average economic variables of SaaS HR software for midsize businesses and enterprises are as follows:

  • 0.4–2 years

    payback period

  • 140–370%

    annual ROI

  • $170–$670k

    software and implementation costs

  • HR administrative tasks

    • Employee database.
    • Employee profiles.
    • Employment life cycle transactions.
    • Payroll management.
    • Employee benefits.
    • Employee self-service portal.

    HR service management

    • Corporate policies and procedures.
    • Employee handbook.
    • Employee knowledge base.
    • Virtual assistants and chatbots for employees.

    Talent management

    • Recruiting.
    • Onboarding.
    • Performance management.
    • Competency management
    • Compensation.
    • Career and succession planning.
    • Learning and development.

    Workforce management

    • Absence management
    • Worktime and attendance tracking.
    • Task and activities tracking.
    • Employee scheduling

    HR system + DMS

    to automate the lifecycle of employee-related documents. For example, in our project on HR management system for a European IT company, we leveraged HR-DMS integration to ensure secure storing, easy search, tracking and collaboration on information about employee vacations, leaves, business travels and tasks.

    HR system + help desk tool

    to facilitate processing requests from your employees, for example, a vacation request, an equipment request, and more.

    HR system + LMS

    to enable automated enrollment of a learner in relevant training in the LMS based on the changes in the HR-related data (e.g., promotion, new job responsibilities); automated updating of learning records in HR software based on the learning history (e.g., passed assessments, completed courses).

    Expertise - ScienceSoft

    A high level of automation to simplify employee life cycle management and save time on repetitive tasks. For example, SaaS HR tools can fully automate processes like onboarding, payroll and expense reporting.

    Expertise - ScienceSoft

    24/7 accessible employee self-service to enable employees to view absence history, apply for a leave or request overtime payment without seeking assistance from the HR team.

    Expertise - ScienceSoft

    Advanced reporting and analytics to make data-driven decisions based on employee skills, performance, and other factors.

    Expertise - ScienceSoft

    Strong security features to ensure compliance with corporate and government regulations that require protection of employee data.

    When It’s Better to Opt for Custom HR Software

    Custom HR software can be your best choice if user-friendliness is your top priority, you have unique HR workflows or just need basic HR functionality that can become part of a solution of another type. For example, ScienceSoft built a cloud HR-focused portal for a construction company. The portal provided such HR features as sections with information about payroll, recruitment and corporate policies, employee handbook, insurance forms and plans as well as searchable employee profiles containing data about skills, education, contacts, and more.

    HR System Implementation with ScienceSoft

    Experienced in HR software consulting, ScienceSoft knows well how to deliver effective custom HR solutions that bring value. Our service offering includes:

    HR software consulting

    • Analyzing your current HR processes.
    • Defining functionality of your HR solution.
    • Estimating the expected TCO and ROI of the solution.
    • Choosing an optimal platform or a tech stack for the project.
    • Drawing a project plan.
    • Ensuring regulatory compliance of your HR solution.
    • Elaborating a user adoption strategy.

    HR software implementation

    • Business analysis.
    • Building HR software architecture (for custom solutions).
    • Designing UX and UI.
    • Configuring HR software infrastructure (for custom solutions).
    • Implementing customizations and integrations.
    • Performing testing and quality assurance.
    • Providing user adoption and training.
    • Evolving your HR solution.

    About ScienceSoft

    ScienceSoft is a global IT consulting and IT service company headquartered in McKinney, TX, US. We offer consultancy on SaaS human resources software and custom HR solutions, provide full-cycle related services, including from-scratch development or platform customization, testing, support and evolution. If you opt for consulting services on SaaS HR software or a custom solution for human resource management, you are welcome to check our software consulting offer.