Finance IT Blog

Welcome to our Finance insights space, designed for leaders driving technology strategy in the banking, financial services, and insurance (BFSI) industry.

Drawing on decades of experience in financial IT, we explore how data, automation, and analytics solutions enable smarter, more efficient financial service operations while covering critical aspects like security and compliance. Our focus stays firmly on technology as a business enabler, with complex IT topics turned into clear, decision-oriented perspectives.

Check back regularly for ideas that help BFSI and fintech firms innovate without adding risk.

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

Banking IT

Data Analytics & BI

Image Analysis

Finance IT

Banks need emotion recognition software to increase customer loyalty

Banking software consultants advice using text, voice and image analysis software to interpret customers’ emotions and boost customer loyalty.

Aug 4, 2017

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

How biometric authentication can increase mobile banking security

Banking IT

Mobile Apps

Finance IT

How biometric authentication can increase mobile banking security

Banks that have heavily invested in mobile banking development should ensure high security standards to get higher adoption rates.

Jul 24, 2017

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

How to use gamification in banking to engage customers and employees

Banking IT

CRM

Mobile Apps

Web Portals

Finance IT

How to use gamification in banking to engage customers and employees

Gamification can become a valuable tool to engage customers and keep banking CRM up-to-date.

Jul 11, 2017

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

How digital and physical channels impact on customer satisfaction in retail banking

Banking IT

Mobile Apps

Finance IT

How digital and physical channels impact on customer satisfaction in retail banking

To satisfy customers, retail banks have to balance between digital initiatives, such as mobile banking development, and high-quality in-branch services.

May 29, 2017

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

Why banks really integrate Android Pay into mobile banking

Banking IT

Mobile Apps

Finance IT

Why banks really integrate Android Pay into mobile banking

In the light of recent news about integration of Android Pay into mobile banking apps, the article explores the reasons and benefits of this move.

May 15, 2017

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

The current state of automated trading for banks and financial services companies

Banking IT

Finance IT

Investment IT

The current state of automated trading for banks and financial services companies

The article explores how traders currently use automated trading solutions to support their decision-making activities.

Mar 28, 2017

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

Why updates of customer profiles in banking CRM matter

Banking IT

CRM

Finance IT

Why updates of customer profiles in banking CRM matter

Practical tips on how to identify outdated customer profiles and keep your banking CRM relevant to make targeted product and service offers.

Feb 16, 2017

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

Banking IT

Finance IT

Blockchain

Why and how banks go for blockchain

The article explores the benefits of blockchain for banking and financial services, illustrated with the latest initiatives in the industry.

Jan 27, 2017

Maryia Danko

US mobile banking: Opportunities and gaps

Banking IT

Mobile Apps

Finance IT

US mobile banking: Opportunities and gaps

Our new infographic reveals the latest trends in the mobile banking world.

Jan 16, 2017

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

Why propping up your customer experience with mobile banking

Banking IT

Mobile Apps

Finance IT

Why propping up your customer experience with mobile banking

The article explores the importance of customer experience for banks and how they can refine it with a mobile banking application.

Dec 29, 2016

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

What JPMorgan Chase can teach you about mobile wallets

Banking IT

Mobile Apps

Finance IT

What JPMorgan Chase can teach you about mobile wallets

A guide how banks can create a trusted mobile wallet based on JPMorgan Chase’s recent example.

Dec 14, 2016

Natallia Babrovich

Financial and Banking IT Consultant, Lead Business Analyst

Mobile banking development: Why thinking like a marketer matters

Banking IT

Mobile Apps

Finance IT

Mobile banking development: Why thinking like a marketer matters

To gain market advantage, banks and financial institutions should introduce true brand differentiators in a mobile banking app.

Nov 23, 2016