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Business Digitalization Consulting

We help turn IT into a major contributor to a business performance increase with a value-driving business-IT strategy and a plan on IT service delivery optimization to put these changes in practice.

What Our Service Includes

We power up IT’s role for your business by:

  • Defining how to position and manage the IT function in your company: business-oriented KPIs, goals, optimal organizational structure for business-IT alignment.
  • Preparing business cases for IT initiatives with ROI in focus (such as new digital sales channels).
  • Building an IT roadmap on making modern technologies work for business outcomes. It may include:
    • A more agile IT operating model to increase operational efficiency.
    • An application integration plan to automate business workflows.
    • An optimal IT sourcing plan to cover skill gaps cost-effectively.
    • A plan on improving IT service reliability and application performance management.
    • A plan on enhancing data quality in business-critical IT systems.

The Results You Can Expect

  • 10–200%

    increase in revenue from new digital sales channels

  • 20–40%

    shorter time-to-market due to well-organized workflows in all processes

  • 5–10%

    increase in RPE via performance transparency on all management levels

  • 15–30%

    increase in sales via marketing and sales automation

  • 20–45%

    decrease of customer churn via customer service automation

  • 3–10%

    increase in ROA via asset tracking and predictive maintenance

  • 1–5%

    decrease in operating costs via AI-based optimization

  • 15–50%

    increase in employee productivity via convenient UX