ScienceSoft Global
Infrastructure Management Services
Since 2010, ScienceSoft has been helping companies keep their infrastructures reliable, highly available, and cost-efficient. To ensure your IT environment grows in step with your business, our infrastructure management services span the full lifecycle — from strategic planning and architecture design to implementation, continuous optimization, and modernization.
Benefits of Remote Infrastructure Management Service
Infrastructure management services (IMS) are IT services focused on administration and optimization of IT infrastructure, including hardware, software, networks, storage, and cloud resources.
Reduced IT spending
You don’t bother about the costs of purchasing enough office space and keeping IT staff up-to-date with new technologies.
Operational improvement
You get access to technical expertise, cutting-edge tools and advanced methodologies. What’s more, you get a substantial IT infrastructure analysis that helps to detect and eliminate operational issues.
Our IT Infrastructure Expertise
Having industry-wide experience — healthcare, finance, insurance, retail, manufacturing, advertising, and more — we apply personal approach to each customer.
- Functional and technical application support.
- Application analytics.
- Remote performance management.
Websites and ecommerce solutions
- Planning, deployment and configuration.
- Performance monitoring and support.
- Security audit.
Enterprise systems
- Data centers integration, maintenance, support and migration.
- Directory services integration, monitoring, upgrade and support.
- Email and VoIP systems integration, monitoring and update.
- Intranet and collaboration solutions integration, migration, maintenance and support.
- CRM systems integration, migration, maintenance and support.
- Failover network design, policy, implementation and configuration.
- Internet access and remote access configuration.
- LAN and VPN integration, maintenance and support.
- Network discovery, monitoring and performance analysis.
- Bandwidth management.
- IDS/IPS and firewall integration, configuration, maintenance and support.
- Antiviruses integration, configuration, maintenance and upgrade.
Servers (Windows and Linux)
- 24/7 server monitoring.
- Server updating and hardening.
- Security monitoring and audit.
- Performance optimization.
- Backup management.
- Emergency patching.
- Disaster recovery.
Data storages and databases
- Design and implementation.
- Configuration and administration.
- Capacity management and monitoring.
- Performance tuning.
- Storage disaster recovery.
- Private and hybrid cloud infrastructure design and integration.
- Private, public, and hybrid cloud infrastructure administration, maintenance, optimization, security audit, and support.
Our company turned to ScienceSoft for infrastructure management of the web application that we offer to our clients for sending SMS notifications. During our cooperation, ScienceSoft’s team has built a fault-tolerant and highly available application infrastructure with automatic crash recovery capabilities, which makes our web application stable and high-performing.
Gordon Seipold, CEO, 3steps2web
Technologies We Work With
Clouds
Amazon Web Services
Microsoft Azure
Google Cloud Platform
DigitalOcean
Rackspace Technology
Platforms
Databases / data storages
SQL
Microsoft SQL Server
Microsoft Fabric
MySQL
Azure SQL Database
Oracle
PostgreSQL
Big data
Apache Hive
Apache ZooKeeper
Apache HBase
Azure Cosmos DB Amazon Redshift Amazon DynamoDBMongoDB
Google Cloud Datastore
Remote collaboration
Connection
VPN
RPD
TeamViewer
Monitoring tools
Zabbix
Nagios
Prometheus
Elastic Stack
Grafana
Datadog
DevOps
Containerization
Docker
Kubernetes
Red Hat OpenShift
Apache Mesos
Automation
Ansible
Puppet
Chef
Saltstack
HashiCorp Terraform
HashiCorp Packer
CI/CD tools
AWS Developer Tools
Azure DevOps
Google Developer Tools
GitLab CI/CD
Jenkins
TeamCity
Monitoring
Zabbix
Nagios
Elasticsearch
Prometheus
Grafana
Datadog
Ticketing systems
Models of Cooperation
Featured on the prestigious Global Outsourcing 100 list — the annual listing of the top outsourcing advisors and consultants, ScienceSoft is devoted to continuous innovation in order to bring customers additional value and help them win.
Project-based infrastructure management service
ScienceSoft delivers one-time services for any part of your infrastructure.
ScienceSoft provides services for your entire infrastructure or covers it partially in collaboration with other MSPs or your in-house team.
Why Infrastructure Management Services with ScienceSoft
Our infrastructure management services will relieve your headache of managing in-house IT workforce and allow to concentrate on mapping out IT strategy. Here’s why CIOs choose ScienceSoft:
Service availability
We adjust our response times to your business hours, regardless of location.
Proactive approach
We focus on preventive maintenance prioritizing problem management over incident handling.
Wide infrastructure coverage
We design, implement, and support both basic-level and enterprise-level solutions.
Certified experts
Our infrastructure management professionals have experience in implementing and managing large-scale IT infrastructures, which is proved by international certificates and our clients’ feedback.
Reduced costs
To ensure long-term cost-efficiency, we modernize infrastructures with modular design, automate routine tasks, optimize ITSM processes, employ infrastructure cost optimization tactics, and more.
