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Enterprise Content Management Consulting

ECM Consulting - ScienceSoft

Enterprise content management (ECM) covers processes, strategies, and tools for effective enterprise content obtaining, storing, and utilizing.

As a CMS consultant and provider, ScienceSoft helps orgs design ECM solutions to enable content accessibility, secure storage, easy retrieval and use.

Make Your Content Easy to Access and Use

ScienceSoft’s consultants are ready draw up an effective ECM strategy to ensure streamlined document, records, digital asset and web content management in line with your specific enterprise processes, and implement your ECM solution.

ECM Components

Capture and aggregation

  • Content recognition technologies (e.g., OCR, handwriting recognition, barcode recognition).
  • Image cleanup (e.g., rotation, zoom, noise reduction).
  • AI-powered auto-tagging and metadata creation.
  • Electronic forms processing.
  • Data aggregation (unifying content from various applications and sources to forward them for processing and storing in a uniform format).



  • Unified content repository.
  • Access management.
  • Content search and retrieval.
  • Versioning.
  • Audit trail.
  • Storage technologies (e.g., cloud, on-premises).


  • Content archiving.
  • Backup and recovery.
  • Retention and deletion policies in line with government and industry regulations (e.g., GDPR, GLBA, SOX, HIPAA).


  • Diverse formats for content output (e.g., XML, PDF).
  • Customized content output (AI-driven content personalization).
  • Output and distribution via various channels (e.g., email, social media, a corporate website, intranets/extranets/portals).
  • Security technologies (e.g., electronic signature, watermarks).

Examples of Key ECM Functionality

Easily convert scanned images and documents into editable files

Improve the quality of images with the help of image cleanup tools

Enable structured document storage and facilitated search

Accelerate document finalization due to e-signature

Create content for your intranet, portal or website using a drag-and-drop editor

Accelerate content publishing due to automated approval workflows

Streamline content creation due to co-editing capabilities

Easily track changes in content and restore a previous version if needed

Automate creation of content backups

Easily control accessing, downloading, and sharing of sensitive content

Why Entrust ScienceSoft with ECM Consulting

Our Projects on Content Management Solutions

ECM Integration Capabilities

Enterprise systems

Enterprise systems like CRM, ERP, etc.

Marketing automation software

Marketing automation software

Video and audio transcription service

Video and audio transcription service

NLP-powered content translation service

NLP-powered content translation service

AI voice-to-text assistant

AI voice-to-text assistant

Social media

Social media

Grammar check service

ScienceSoft USA Corporation Is a 3-Year Champion in the Financial Times Rating

Three years in a row (2022–2024), the Financial Times has included ScienceSoft USA Corporation in the list of 500 fastest-growing American companies. This is the result of our dedication to driving project success despite any constraints and disruptions.

Our ECM Consulting Deliverables

An ECM strategy.

Target KPIs for an ECM solution (e.g., successful content searches, user satisfaction score).

BPMN/UML diagrams of redesigned content-driven business workflows.

An ECM solution feature list.

Revised content management policies and practices.

A business case with TCO and ROI calculation.

Benefits of ECM Consulting Services by ScienceSoft

Transparent and result-oriented approach

Our service is built around ECM KPIs (e.g., time spent on finding information by ECM software users, successful search rate, the number of active ECM users, user adoption rate).

Reduced financial risks

We compare ROI and TCO of several ECM implementation options (e.g., building a custom solution and customizing an off-the-shelf ECM platform), thus helping you make an informed decision about the most cost-effective option. Also, we advise on the optimization of ECM implementation costs.

Minimized ECM software implementation risks

We offer all-round consultancy at each stage of ECM software implementation, from solution architecture and UX/UI design to solution launch and follow the iterative development approach.

Technologies We Work With during ECM Consulting

Choose Your Service Option

ECM solution implementation consulting

  • Defining tech requirements for ECM software.
  • Creating a business case with costs, business outcomes, KPIs, ROI or NPV.
  • Defining an optimal ECM feature set.
  • Choosing between an off-the-shelf ECM platform and custom ECM implementation.
  • Advising on ECM software integrations with CRM, ERP, BI, ecommerce software, etc.
  • Elaborating on a user adoption strategy.
  • Implementing the ECM solution, if requested.
I'm interested

ECM solution redesign consulting

  • Suggesting new features for your ECM solution.
  • Creating a redesign plan.
  • Building UX and UI mockups.
  • Implementing the redesigned ECM solution, if requested.
  • Providing training on the new ECM functionality.
I'm interested

ECM Software Implementation Costs and Cost Factors

ECM implementation costs and TCO depend on:

  • Complexity of content-driven business processes.
  • Availability and pricing of ready-made development components and tools used in custom ECM development.
  • Use of advanced technology like AI.
  • The number of necessary integrations with CRM, ERP, ecommerce software, etc.
Pricing Information

The average cost of implementing an ECM solution ranges from $50,000 to $300,000 for the overall service package including consulting, design, configuration, integrations, and other related activities.

Need an ECM Project Estimation?


Why Opt for ECM Consulting Right Now

With comprehensive ECM consulting services, you can ensure the following benefits for your ECM project:

  • Over 400%

    ROI of an ECM solution within 5 years due to an optimal feature value/cost ratio, cost-effective development and optimized maintenance

  • -20-30%

    content management costs due to high content reuse and efficient content search

  • +20–40%

    employee productivity due to real-time collaboration on content, content management workflow automation, and integrations with other systems

  • 100%

    content security and compliance with government and industry regulations due to advanced data protection features

Let Us Help You Get These ECM Benefits!

Reach out to ScienceSoft’s team right NOW to learn how to bring digital transformation to your enterprise content management.