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Automating Business Processes with Certainty and Transparency
At ScienceSoft, we ensure you get exactly what you expect from your automation initiative despite any time, budget, or technology constraints. To deliver on our promise and drive success no matter what, we practice real project management, not just coordinate and babysit our developers, which, unfortunately, often happens on the market. Knowing the value of predictability and transparency in software development projects, we rely on proven processes and approaches to support these principles.
ScienceSoft, Behind 2,500+ Successful Automation Projects
Our team of business analysts, software engineers, UX/UI designers, QA and cybersecurity specialists, and other experts can execute your project end to end and deliver ready-to-use software.
Our project managers hold PMP, PSM I, PSPO I, ICP-APM, and other certifications verifying their experience leading projects to successful outcomes.
You won't need to introduce us to the fundamentals of your industry and required regulations.
ScienceSoft USA Corporation Is a 3-Year Champion in the Financial Times Rating
Three years in a row (2022–2024), the Financial Times has included ScienceSoft USA Corporation in the list of 500 fastest-growing American companies. This is the result of our dedication to driving project success despite any constraints and disruptions.
How Your Project Will Unfold
This is a sample glimpse into how our cooperation may run and what you receive at each point. For most projects, we recommend iterative development, meaning we will build your software in cycles, each time delivering a piece of solution and ultimately providing a full-fledged system. While the iterative approach may seem more complex than linear, step-by-step development, it will allow you to get intermediate results and introduce changes along the way.
We can jump into the project at any stage – from the beginning, midway taking over the responsibility from another vendor or your internal team, or at the late evolution and support stage.
1.
Initial discovery and project planning
~3% of the total project budget.
- Analysis of the processes to be improved/transformed and employees' routines.
- Elicitation of business needs and expected process improvements.
- Review of the existing software supporting the process (if any).
- Evaluating the risks of new software introduction (e.g., resistance of employees or temporary impact on business processes) and preparing a risk mitigation plan.
- Planning the schedule, budget, risks, collaboration, change handling, and reporting.
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2.
Software scoping
5–20% of the total project budget, depending on the functional and architectural complexity.
- Drawing up a preliminary list of software features, prioritizing features taking into account the expected value and effort.
- Designing high-performing and scalable software architecture.
- Planning software integrations.
- Selecting the technology stack.
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3.
Iterative MVP development
5–20% of the total project budget, depending on the complexity of the target process and software.
- Developing the first working version of the software with a minimum set of features to meet the key business needs and start getting payback early.
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4.
Iterative development of a complete process automation solution
50–85% of the project budget, depending on the complexity of the target process and software and the amount of effort required for the previous stages.
- Development, taking into account MVP results and early user feedback.
- Migrating historical business data into a new system.
- Conducting the final acceptance testing and deploying the system.
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5.
Continuous support
- Technical maintenance (monitoring, on-demand upgrading, troubleshooting).
- Evolution of the software with more value-adding capabilities.
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How We Follow Budget and Time Agreements
We have a proactive approach to deadline and budget management elaborated and continuously polished by our project managers. Here are the rules we consider fundamental.
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Playing fair. Intentionally underestimating a project to win a contract is not the rule we play by. Ideally, project estimation is done after the discovery stage, when the initial vision of the software is shaped. However, if you need a quick quote, we apply techniques like a T-shirt sizing method to get an estimation even when we don't have the full context. |
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Preventing scope creep. The initial project cost is calculated for the software scope we agreed on at the beginning. But as the project progresses, it's almost inevitable that you will come up with new requirements and expectations. It's totally fine, and we are always by your side to do what's best for the software and your business. Still, to prevent uncontrollable budget extension, we carefully assess the feasibility of each new suggestion (or a change request, as it's commonly named) and implement those with proven tangible value. |
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Rational resource management. It's a common practice that the rates, even within one company, differ depending on the expertise and seniority. We match the specialists' seniority with the tasks' difficulty to ensure an optimal project cost. Senior experts with the highest rates will not be assigned to routine tasks. |
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Timely acknowledging and mitigating budget- and time-related risks. We continuously monitor time and budget KPIs such as budget vs. actual costs and planned vs. actual time spent to detect potential deviations from the initial plan quickly. The earlier we detect the risk, the easier and faster we deal with it. |
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Taking extra measures to speed up when needed. If you need to shorten the deadline, we cooperate. As a rule, we have the capacity to scale up and split the development into more parallel flows to speed up the progress. |
How We Bridge the Gap Between Business and IT
Experience in your field
We've worked with 1,300+ companies from different industries and domains. You don't have to spend loads of time on onboarding or speak the IT language to articulate your goals to us.
Active listening and proactive problem-solving
We don't expect you to tell us exactly what software you need. We will elicit your business requirements and offer solutions to meet them, ensuring you see all alternatives to make an informed decision.
Communication with all stakeholders
We take into account the needs of all stakeholders whose processes will be affected by automation, prioritize their requirements, and find compromises between conflicting interests.
Project managers and business analysts experienced in your domain
They will explain the business impact of suggested solutions so that you won't need the tech knowledge to make wise choices.
Examples of Business Process Automation Software We Built
Approaches Behind Our Clients' Success Stories
It's not luck that we consistently deliver successful projects and have companies returning to us again and again. We have approaches and practices that allow us to deliver on our clients' expectations and which we are happy to share and explain.
Transparent costs
We provide our clients with realistic estimations and outline cost optimization opportunities.
Payment flexibility
We offer pricing models tailored to the project specifics and clients' preferences.
Clear collaboration flows
We create a collaboration matrix outlining project roles and their responsibilities.
Preventive risk management
We maintain project predictability by acknowledging possible risks in advance, planning mitigation actions, and monitoring and responding to risk factors throughout the project.
Protection against vendor lock-in
We ensure you own all the intermediate results and organize knowledge transfer if you decide to continue with your internal team or another vendor.
Controllable project scope
We have a structured process to assess the feasibility of change requests and prioritize the feasible changes to prevent scope and budget creep.
KPI-based service delivery
We rely on fair and unbiased project success measurement. For each project, we choose suitable success criteria and quantitative KPIs.
Continuous software support
We can provide multi-tiered support, from solving basic user issues to evolving the software with new features.
ISO 9001-certified quality management
We introduce quality control mechanisms throughout a software development life cycle to spot and deal with quality-related risks immediately.
ISO 27001-certified security management
We never overlook security. We guarantee that the project environment, intellectual property, and business assets we access will be safe.
Sample Time and Budget Estimates
Financial process automation software
Helps reduce financial data processing costs by up to 90% and establish 80%+ faster corporate finance operations.
Automates:
- Financial accounting and reporting.
- Billing and invoicing.
- Financial planning and analysis.
- Treasury management.
- Compliance management.
- Pricing management.
Implementation: 6–13+ months.
Cost: $200,000–$1,500,000+.
EHR software
Improves medical staff efficiency by 2x due to instant access to comprehensive and up-to-date PHI.
Automates:
- PHI entry and management.
- Billing and claim management.
- Patient treatment planning and monitoring.
Implementation: 2–4+ months for an MVP.
Cost: $400,000–$2,000,000.
BI solution
Averages about 20% improvement in target metrics, e.g., operational efficiency, employee productivity, customer retention, etc.
Automates:
- Data aggregation and warehousing.
- Data quality management.
- Data analytics and reporting.
Implementation: 6+ months.
Cost: $80,000–$1,000,000+.
Underwriting software
Decreases underwriting costs by up to 40% and brings a 10–15% increase in revenue due to optimized insurance pricing.
Automates:
- Processing of insurance applications.
- Risk assessment.
- Insurance pricing.
- Insurance policy management.
Implementation: 9–12+ months.
Cost: $200,000–$600,000+.
ERP system
Reduces operational and administrative costs by at least 10% and more.
Automates*:
- Production planning and control.
- Supply chain operations.
- Financial management.
- Procurement management.
- HR management.
*A custom ERP consists of various functional modules and can automate any business processes you choose.
Implementation: 1–3 years.
Cost: $200,000– $500,000 for a module; $1,500,000+ for a full-fledged ERP.
CRM system
Brings about 20–30% increase in marketing ROI, 30–45% increase in sales revenue, and 90–98% CSAT score.
Automates:
- Sales cycle management.
- Creation and distribution of marketing campaigns.
- Customer service processes.
- Customer feedback collection.
Implementation: 4+ months.
Cost: $15,000–$250,000+.
How Much Will It Cost to Develop Your Software Solution?
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