ScienceSoft Global
ScienceSoft’s Voice AI Scheduler Becomes HTN Now Awards Finalist in Best AI Scribe Solution Category
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ScienceSoft is proud to announce that its HIPAA-compliant voice AI scheduler has been recognized as a finalist in the Best AI Scribe Solution category at the HTN Now Awards 2025/26.
Designed to answer patient calls in real time and follow up with outbound outreach when needed, the voice assistant books, reschedules, and confirms appointments through natural conversation. It is intended for hospitals, outpatient clinics, and medical practices looking to reduce the administrative load of high-volume scheduling tasks.
Under the hood, the solution uses Amazon Nova Sonic with real-time streaming via LiveKit, and is architected for HIPAA-aligned data handling. Based on ScienceSoft’s estimates, it can reduce booking time by 40%, cut operational costs by 50%, and increase scheduling throughput by up to 70% per hour compared with human-only handling.
The HTN Now Awards 2025/26 are a UK healthtech awards program run by HTN (Health Tech News), a digital health publication and events community. The awards recognize practical, real-world impact across categories such as Health Tech Case Study of the Year, Digital Patient Transformation, Workforce Solution of the Year, AI Solution of the Year, Best Solution for Mental Health, and Best AI Scribe Solution.
Headquartered in McKinney, Texas, ScienceSoft is a global provider of software engineering and IT services specializing in digital transformation and AI enablement for regulated sectors such as healthcare and BFSI. The team at ScienceSoft sees this recognition by HTN as an important milestone for its work in patient-facing healthcare automation and secure AI adoption in the field.
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