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 Featured Success Stories From Our 4,300-Project Portfolio

32 results:

Microsoft Dynamics CRM to Enable Omnichannel Customer Experience

Microsoft Dynamics CRM to Enable Omnichannel Customer Experience

Having developed Microsoft Dynamics solutions since 2008, ScienceSoft rolls out a customized CRM system for a multibusiness group of companies and integrated it with a data warehouse to centralize data from its separate business entities.

Cloud CRM Customization to Drive Sales of Accounting SaaS with 35K+ Subscribed SMEs

Cloud CRM Customization to Drive Sales of Accounting SaaS with 35K+ Subscribed SMEs

Another chapter of long-term cooperation: customization of MS Dynamics CRM Online for a leading online accounting SaaS provider with 35,000 business subscribers. The new cloud-based CRM enabled 360-degree subscription management at all membership levels and sales automation to drive the Client’s growth through optimized sales processes.

CRM Development to Streamline Sales and Managerial Activities in a 7,000-Employee Bank

CRM Development to Streamline Sales and Managerial Activities in a 7,000-Employee Bank

ScienceSoft joined the project to help the Client create a CRM system for a bank with 7 million clients. Our team developed three modules: customer base management, sales activities planning, and advanced analytics.

Healthcare CRM for All-Round Sales and Performance Management

Healthcare CRM for All-Round Sales and Performance Management

ScienceSoft customized MS Dynamics CRM for a US-based market leader in cancer diagnostics solutions to enable sales management and performance reporting.

CRM Migration Consulting to Improve Claims Management Process

CRM Migration Consulting to Improve Claims Management Process

ScienceSoft designed a paperless claims management solution, including a CRM solution requirements specification and an integrations outline.​

Dynamics CRM Customization to Integrate Telephony and Support Field Service

Dynamics CRM Customization to Integrate Telephony and Support Field Service

ScienceSoft provided CRM customization services to a multi-business company, which included computer telephony integration, ERP configuration to enable the use of mobile app and supported the customized solution.

Microsoft Dynamics 365 Customization to Facilitate Quote Generation and Reporting

Microsoft Dynamics 365 Customization to Facilitate Quote Generation and Reporting

ScienceSoft performed custom development of Dynamics 365 CRM, which implied automated quote generation, language localization, custom reports creation, etc.

B2B CRM Consulting and Customization for National Public Transport Agency

B2B CRM Consulting and Customization for National Public Transport Agency

Custom CRM and sales automation for an EU government agency in public transportation. Based on MS Dynamics CRM, the solution helps to manage their nation-wide portfolio of passenger land transport vendors.

ScienceSoft’s Proprietary Email Tracking Tool to Manage 20,000+ Emails per Week

ScienceSoft’s Proprietary Email Tracking Tool to Manage 20,000+ Emails per Week

A smart add-on to Microsoft Dynamics CRM 2015 (on-premises) devised by ScienceSoft’s team helped the Client overcome the problem of inconsistent email tracking and ensure seamless email communication. Additionally, the tailored email tracker allowed blocking the possibility of email tracking for certain employees according to internal policies.

Dynamics 365 and Cloud Database Integration for Near Real-Time Data Synchronization

Dynamics 365 and Cloud Database Integration for Near Real-Time Data Synchronization

ScienceSoft delivered a configurable integration solution that syncs customer data between Dynamics 365 and the end Client’s Cloud database. As a result, the end Client improved the brand experience of its customers.