Ecommerce Consulting Services
Having 17 years of experience in ecommerce, we voice out loud our competence in boosting the profitability of your business. Our ecommerce consulting services embrace:
- A successful market entry,
- Guidance in technology choice,
- Business workflow optimization,
- Business performance improvement.
Market entry consulting
For startups and companies launching a new online sales channel, we provide a consulting service package for a risk-free launch.
- Measuring the target market attractiveness: market size, growth potential, competitiveness
- Identifying barriers to entry: industry regulations, entry cost
- Producing a feasibility study: investment calculation, expected ROI
- Polishing a market entry strategy
The ecommerce software market is vast. We help you navigate the technology landscape and choose an optimal solution by:
- Pinpointing your high-level business needs
- Aligning business needs with technology requirements
- Assessing your scaling and growth perspectives
- Shortlisting optimal software vendors from cost-benefit perspective
- Scoping an ecommerce solution
- Calculating the implementation cost and time
With operational consulting, we focus to improve and maximize the efficiency of a target business workflow. The area of our competencies embraces:
- Supply chain management
- Procurement and production planning
- Order management and distribution
- Marketing automation
- Customer experience personalization
- Data management and analytics
Business optimization consulting
We focus on business KPIs and review your strategy and technology aspects to drive traffic, conversions and revenue up. Our attention centers on:
- Customer experience strategy
- Digital user experience
- Website design
- Sales and marketing strategy
- Data management maturity
- Mobile presence
Here is how we increased conversions by 6 times for a telecom services provider.
Our ecommerce consulting services go beyond a narrower concept of digital user experience on your website and help you manage effectively the entire experience customers have with your company – from awareness to loyalty.
Here’re possible benefits you can get in four business-critical areas of online retail with ScienceSoft’s consulting.
Digital customer journey
Customer order fulfillment