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CRM Customization to Raise Sales Process Efficiency
Our team customized Microsoft Dynamics CRM for an American electronics manufacturer to help them optimize sales management and reach 100% adoption rate of the corporate CRM system.
Featured Success Stories From Our 4,300-Project Portfolio
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Microsoft Dynamics CRM Enabling Full-Cycle Sales Automation
A case study of customizing Dynamics CRM Online for sales automation, performance management and order calculation in Manufacturing.
Loyalty Management Solution for a Media Resource with 5 Million Readers
ScienceSoft created a loyalty program module for a media company with 500,000+ corporate subscribers and 5 million readers. The system keeps record of all orders and payments, allowing readers to receive bonuses for purchasing products and services.
Microsoft Dynamics 365 and SharePoint Integration for Convenient Document Management
ScienceSoft provided consulting services to a US-based midsize financial advisory firm to ensure smooth Dynamics 365 and SharePoint implementation and integration.
ScienceSoft’s Proprietary Email Tracking Tool for Correct Email Synchronization
ScienceSoft deployed EmailScoop, an email tracking tool for Microsoft Dynamics CRM, and enhanced its functionality, which enabled the efficient synchronization of the Client’s contacts in Exchange Web Service (EWS) address book with CRM.
ScienceSoft’s Proprietary Email Tracking Tool to Improve Email Communication with Customers
ScienceSoft deployed EmailScoop, an email tracking tool for Microsoft Dynamics 365, that allowed the Client to efficiently track email interactions related to the sales of the Client’s structured investment products.
All-Round Testing of a Custom Trade-In Module Built for Microsoft Dynamics CRM
ScienceSoft’s manual testing team successfully performed MS Dynamics CRM testing for an international provider of software for car manufacturing enterprises and car dealers. Manual testing of MS Dynamics CRM module comprised thorough functional testing (including testing of the in-built search function), role-based access testing, component integration testing and localization testing.
Call Center Plug-In for Microsoft Dynamics CRM
A plug-in to integrate the contact center application that is used by more than 15,000 call center specialists around the world with MS Dynamics CRM.
Microsoft Dynamics CRM Add-In to Create and Distribute Meeting Follow-Ups
Delivery of a custom component on top of MS Dynamics CRM Online for a global provider of HVAC services for offshore Oil & Gas installations. Integrated with the Client’s CRM system, the component automated meeting follow-up distribution and helped to keep all communication uninterrupted.
CRM Testing for an Automotive Enterprise Software Provider
Full-cycle testing of a Dynamics-based CRM product for a multinational enterprise software provider to car dealers, manufacturers and importers.
