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Cost Calculator for a Help Desk Solution Built on Microsoft Dynamics 365

Please answer a few simple questions to help our experts better understand your business needs and calculate your quote quicker.

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*What is your industry?

*How many support agents will use the help desk system?

*What type of a help desk solution do you need?

*What CRM or customer data platform do you currently use?

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E.g., who will use it, for what common tasks or issues, which processes it needs to aid.

*What functionality do you need in your solution?

*What type(s) of analytics do you require?

Do you plan to build a self-service portal for your users?

Do you want to implement an intelligent chatbot?

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Chatbots can answer simple user queries or assist them in ticket creation, reducing the workload of support agents.

*What average number of support requests do you expect per day?

*What support channels do you have?

*Have you decided what Microsoft products you will use for your help desk solution?

*Do you need integrations with other corporate or third-party systems?

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E.g., CRM, OMS, HR software, intranet.

*What deployment model have you chosen?

*What platforms should your solution support?

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ScienceSoft's experts will study your case and get back to you with the details within 24 hours.

Our team is on it!

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