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Cost Calculator for a Help Desk Solution Built on Microsoft Dynamics 365

Please answer a few simple questions to help our D365 experts better understand your business needs and calculate your quote quicker.

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*What type of a help desk solution do you need?

*How many support agents will use the help desk system?

*What CRM or customer data platform do you currently use?

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E.g., who will use it, for what common tasks or issues, which processes it needs to aid.

*What functionality do you need in your solution?

Do you plan to build a self-service portal for your users?

Do you want to implement an intelligent chatbot?

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Chatbots can answer simple user queries or assist them in ticket creation, reducing the workload of support agents.

*What average number of support requests do you expect per day?

*Do you need integrations with other corporate or third-party systems?

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E.g., CRM, OMS, HR software, intranet.

*What deployment model have you chosen?

*Which platforms do you plan to support, or want a cost estimate for?

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