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Featured Success Stories From Our 4,300-Project Portfolio

20 results:

NLP-Powered Call Transcription and Sentiment Analysis for a Help Desk Software Product

NLP-Powered Call Transcription and Sentiment Analysis for a Help Desk Software Product

Within 3 months, ScienceSoft delivered an MVP of an AI module for a help desk software product. The module enables audio transcription, text summarization, and client sentiment analysis to support service analytics and reduce manual work for help desk agents.

AI Support Assistant Optimization Raises Response Accuracy From 56% to 80%

AI Support Assistant Optimization Raises Response Accuracy From 56% to 80%

ScienceSoft optimized an AI customer support assistant for a globally recognized European technology company. With improved knowledge ingestion and staged RAG, the response accuracy grew to the target 80%.

LLM-Supported Smart Search for Mobile Banking App Users

LLM-Supported Smart Search for Mobile Banking App Users

In just 4 weeks, ScienceSoft provided a top high-tech bank with a functional concept, a technical design, and an implementation plan for an LLM-powered smart search solution. Our advice on the cost-effective tech stack and hardware ensured optimized project investments.

AI Telehealth Chatbot PoC and Investor Pitch Deck Delivered in Two Weeks

AI Telehealth Chatbot PoC and Investor Pitch Deck Delivered in Two Weeks

In two weeks, ScienceSoft delivered a PoC for an AI chatbot meant to streamline patient diagnostics before telehealth sessions and provide clinical decision support to physicians. The client also received clickable UI prototypes and an investor pitch deck.

Mobile Banking App Revamp and Evolution to Boost Google Play Store Rating

Mobile Banking App Revamp and Evolution to Boost Google Play Store Rating

To help an Asian bank raise its customer satisfaction, ScienceSoft revamped the functionality of an Android banking app and introduced advanced features, including Forex trading and an AI-powered chatbot for automated handling of customer requests.

AI Assistant Implementation Sets the Stage for AI Transformation at a Global Staffing Company

AI Assistant Implementation Sets the Stage for AI Transformation at a Global Staffing Company

In six weeks, ScienceSoft implemented and fine-tuned an AI assistant that helps employees across 50+ locations find marketing content in seconds instead of hours. The success prompted the Client to consider extending AI to RFP preparation.

AI Copilot Configuration for a Renewable Energy Company

AI Copilot Configuration for a Renewable Energy Company

In 2 days, ScienceSoft configured Microsoft Dynamics 365 Copilot for an internal help desk solution of a renewable energy company. With the user guide provided by ScienceSoft, the Customer can change Copilot configurations independently.

Azure OpenAI-Based Copilot Boosts Research and Communication Speed for Sales and AM

Azure OpenAI-Based Copilot Boosts Research and Communication Speed for Sales and AM

ScienceSoft built a custom Sales Copilot on Azure OpenAI, integrated with SharePoint and Microsoft Teams. It automatically suggests relevant case studies, expertise summaries, and next steps, boosting the communication speed of the sales and account management teams.

Proof of Concept (PoC) for Enterprise AI Copilot Accessible via Microsoft Teams

Proof of Concept (PoC) for Enterprise AI Copilot Accessible via Microsoft Teams

ScienceSoft prepared a proof of concept for an AI process optimization tool for a real estate investor. ScienceSoft compared several AI platforms for accuracy, responsiveness, and integration capacity and designed a Microsoft Copilot-based solution in just 8 days.

Multilingual AI-Powered Vacation Chatbot for a SharePoint Intranet

Multilingual AI-Powered Vacation Chatbot for a SharePoint Intranet

ScienceSoft created an intelligent vacation chatbot that helps the Client's employees check up and book vacations right on their SharePoint intranet homepage, as well as via desktop and mobile messengers.